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- Tasks: Manage rent income and arrears, ensuring tenants are supported effectively.
- Company: Join a leading housing provider in London dedicated to community support.
- Benefits: Enjoy hybrid working options and potential for contract extension.
- Why this job: Make a real impact on residents' lives while developing your skills in a supportive environment.
- Qualifications: Experience in rent income management within housing associations or local authorities is essential.
- Other info: This is a three-month interim role with the possibility of extension.
Park Avenue are delighted to be working with a leading London based housing provider to recruit an interim Rent Income Officer. Working within a busy rents department you will take responsibility for the effective management of rent income and arrears levels across your patch.
Your duties will include:
- Monitor tenants' rent accounts and take required action to address non-payment, including setting up repayment plans.
- Review the incoming receipts of any housing benefit payments due and follow up on any discrepancies.
- Initiate any legal action against continued arrears, including applying for and attending court on behalf of the organisation.
- Investigate former tenants' arrears.
- Liaise with other departments to ensure tenants have access to external organisations in relation to debt management.
This is a great opportunity for someone who has worked within the rent income departments for housing associations or local authorities. You will be able to utilise your existing knowledge to provide a seamless service to residents. This client works a hybrid pattern. Role for three months with a possible extension.
Rent Income Officer employer: Park Avenue Recruitment
Contact Detail:
Park Avenue Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rent Income Officer
✨Tip Number 1
Familiarise yourself with the specific housing policies and regulations in London. Understanding the local context will help you demonstrate your knowledge during interviews and show that you're ready to hit the ground running.
✨Tip Number 2
Network with professionals in the housing sector, especially those who have experience in rent income management. Attend relevant events or join online forums to connect with others and gain insights that could be beneficial for your application.
✨Tip Number 3
Brush up on your legal knowledge regarding tenant rights and eviction processes. Being well-versed in these areas will not only boost your confidence but also show potential employers that you are prepared to handle the complexities of the role.
✨Tip Number 4
Prepare examples from your past experience where you've successfully managed rent arrears or implemented repayment plans. Having concrete examples ready will help you illustrate your skills and effectiveness in similar situations during interviews.
We think you need these skills to ace Rent Income Officer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Rent Income Officer. Highlight key skills and experiences that align with the role, such as experience in managing rent accounts and knowledge of housing benefit payments.
Tailor Your CV: Customise your CV to reflect your relevant experience in rent income management. Use specific examples from your previous roles that demonstrate your ability to handle arrears, set up repayment plans, and liaise with other departments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the housing sector. Mention your understanding of the challenges faced by tenants and how your skills can help address these issues effectively.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the role of a Rent Income Officer.
How to prepare for a job interview at Park Avenue Recruitment
✨Know Your Numbers
As a Rent Income Officer, you'll be dealing with financial data daily. Brush up on your understanding of rent accounts, arrears management, and housing benefit payments. Being able to discuss these topics confidently will show your expertise.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've successfully managed non-payment issues in the past. Highlight your experience in setting up repayment plans or resolving discrepancies in housing benefit payments to showcase your proactive approach.
✨Familiarise Yourself with Legal Procedures
Since initiating legal action may be part of the role, it's crucial to understand the relevant laws and procedures. Be ready to discuss any previous experiences you have had with court proceedings or legal actions related to rent arrears.
✨Showcase Your Communication Skills
Liaising with other departments and external organisations is key in this role. Prepare to talk about how you've effectively communicated with various stakeholders in the past, ensuring that tenants receive the support they need.
