A local authority in Warwickshire is looking for an experienced Principal Housing Options Officer / Team Leader to support its Housing Options service. You'll manage a team of 6 interim Housing Options Officers, including officers specialising in Rough Sleeping, Migration/Resettlement and Domestic Abuse, alongside generic Housing Options Officers. The service currently has a significant backlog, so they need someone who can provide strong day-to-day management while helping the team improve performance and work through outstanding cases. Key responsibilities: Day-to-day management and supervision of 6 Housing Options Officers Managing workloads, performance, case quality and priorities Supporting officers with complex homelessness cases and decision-making Helping the service tackle its existing backlog Ensuring cases are progressed effectively in line with the Homelessness Reduction Act 2017 and Part VII of the Housing Act 1996 Supporting work around temporary accommodation reduction, including prevention, move-on and reducing unnecessary TA usage Staff inductions, 1-2-1s and general team leader responsibilitiesThey're ideally looking for someone with previous Housing Options Team Leader / Principal Officer experience within a local authority who can come in and hit the ground running. Hybrid working: roughly 1 day per week in the office, dependent on meetings, staff inductions and service requirements. Rate: £35-£40 per hour If you're interested, or know someone suitable, drop me an email on (url removed) and I can run through the details
Principal Housing Options Officer (Team Leader) employer: Park Avenue Recruitment
Join a dedicated housing provider that prioritises employee well-being and professional growth, offering a supportive work culture where your contributions directly impact residents' lives. With hybrid working arrangements and a focus on continuous improvement, this role as a Repairs Complaints Resolutions Officer not only allows you to develop your skills in complaint management but also provides opportunities for meaningful engagement with the community. Enjoy a collaborative environment that values your expertise and encourages innovative solutions to enhance service delivery.
