Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver top-notch housing management and support to tenants in Hammersmith & Fulham.
- Company: Join one of the largest Housing Associations in London and the South East.
- Benefits: Enjoy a hybrid working pattern with flexible office attendance and career growth.
- Why this job: Make a real difference in your community while developing your professional skills.
- Qualifications: Experience in housing management and strong communication skills are essential.
- Other info: Exciting opportunity for those seeking a new challenge in a dynamic environment.
The predicted salary is between 28800 - 43200 £ per year.
Park Avenue is currently recruiting an interim Neighbourhood Officer to work with one of the largest Housing Associations in London and the South East. Reporting to the Area Manager, you will be responsible for managing a patch in Hammersmith & Fulham, providing a comprehensive housing management service to tenants on your patch, ensuring a professional and high-quality service at all times.
Duties will include:
- Provide a first-class housing and tenancy management service to tenants across your patch, resolving queries in an efficient and professional manner.
- Visiting tenants to ensure that they are adhering to the tenancy agreement.
- Managing low-level ASB and nuisance queries, passing full cases to specialist ASB Officers.
- Working with the Rent Income department to ensure that any discrepancies in payment are dealt with.
- Managing voids process, including advertising of voids, assessing new applicants and arranging voids works.
- Liaise with repairs department to ensure all repairs are completed.
This is a fantastic opportunity for a housing officer who is seeking a new challenge. The working pattern is hybrid. A car driver is not essential but you will be required to travel across your chosen patch in Hammersmith & Fulham. Office attendance of one day in Stratford (East London), the rest of the week is agile.
For further information please submit your CV in the strictest of confidence.
Neighbourhood Housing Lead in London employer: Park Avenue Recruitment
Contact Detail:
Park Avenue Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Housing Lead in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the housing association on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching common questions for housing roles. We should also think about our own experiences that showcase our skills in tenancy management and resolving tenant issues.
✨Tip Number 3
Dress the part! Even if the interview is virtual, we want to look professional. It shows we’re serious about the role and respect the opportunity.
✨Tip Number 4
Follow up after the interview with a thank-you email. It’s a simple way to express our appreciation and keep us fresh in their minds. Plus, it shows we’re keen on the position!
We think you need these skills to ace Neighbourhood Housing Lead in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Neighbourhood Housing Lead role. Highlight any relevant housing management experience and showcase how you've provided excellent service to tenants in the past.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to the team. Be sure to mention your understanding of the challenges faced in housing management and how you plan to tackle them.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've resolved tenant issues or managed disputes effectively. This will demonstrate your ability to handle the responsibilities of the role and show us that you're proactive in finding solutions.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Park Avenue Recruitment
✨Know Your Patch
Familiarise yourself with the Hammersmith & Fulham area. Understand the demographics, key issues, and community resources. This will help you demonstrate your commitment to providing a first-class housing service during the interview.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've effectively managed tenant queries or resolved ASB issues in the past. Highlight your ability to handle difficult situations professionally, as this is crucial for the role.
✨Understand Housing Regulations
Brush up on relevant housing laws and tenancy agreements. Being knowledgeable about these regulations will show that you're serious about compliance and can manage tenancies effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, challenges faced in the patch, and the expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
