Leasehold Officer Kent | £27ph Umbrella | 6 month contract Are you an experienced Leasehold Officer with strong knowledge of Section 20, major works and service charges? We're working with an established housing provider in Kent that is looking for an experienced Leasehold Officer to join its close-knit team on an interim basis. You'll be joining a smaller leasehold service responsible for approximately 500 leasehold properties, giving you the opportunity to take genuine ownership of your workload and work across a broad range of leasehold matters. This isn't a role where you'll be focused on just one area. You'll be involved across the leasehold service, with a particular emphasis on Section 20 consultation, major works and service charges. What will you be doing? You'll be responsible for delivering a knowledgeable and resident-focused leasehold service, including: Managing Section 20 consultations and major works cases Preparing and issuing statutory consultation notices Responding to leaseholder observations and enquiries Handling estimated and actual service charge queries Reviewing costs, apportionments and leaseholder contributions Interpreting leases and applying relevant leasehold legislation Managing more complex leasehold enquiries, disputes and complaints Working closely with property services, finance, surveyors and other housing colleagues Taking ownership of cases through to resolutionThe organisation is particularly keen to strengthen how Section 20 and service charge work is managed within the leasehold team. Who are we looking for? You'll need previous experience working within Leasehold, Homeownership, Major Works or Service Charges, ideally within social housing. We're particularly interested in speaking with people who have: Strong Section 20 and major works experience Good knowledge of service charges and leasehold legislation Experience interpreting leases Confidence managing complex leaseholder enquiries Strong communication and customer service skills The ability to manage your own caseload and priorities A proactive approach and the confidence to take ownershipYou'll be joining a smaller team, so we're looking for someone who can hit the ground running, work collaboratively and provide a genuinely good service to leaseholders. The office is conveniently located close to a mainline station, making it easily accessible by public transport. Interested? If you're an experienced Leasehold Officer looking for your next interim opportunity and your background includes Section 20, major works and service charges, we'd love to hear from you. Apply today or get in touch with the Park Avenue Recruitment Housing team for a confidential conversation
Leasehold Officer in Kent employer: Park Avenue Recruitment
Join a dedicated housing provider that prioritises employee well-being and professional growth, offering a supportive work culture where your contributions directly impact residents' lives. With hybrid working arrangements and a focus on continuous improvement, this role as a Repairs Complaints Resolutions Officer not only allows you to develop your skills in complaint management but also provides opportunities for meaningful engagement with the community. Enjoy a collaborative environment that values your expertise and encourages innovative solutions to enhance service delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Leasehold Officer in Kent
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Park Avenue Recruitment.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Park Avenue Recruitment? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Park Avenue Recruitment's careers page directly; we love seeing passionate candidates applying through our website!
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Leasehold Officer role at Park Avenue Recruitment, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Park Avenue Recruitment
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Park Avenue Recruitment operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Park Avenue Recruitment. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Park Avenue Recruitment.
