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- Tasks: Lead and transform Independent Living services for older residents in Hertfordshire.
- Company: A forward-thinking council committed to innovation and community engagement.
- Benefits: Flexible hybrid working, supportive environment, and the chance to make a real difference.
- Why this job: Drive positive change and enhance quality of life for residents in your community.
- Qualifications: Experience in managing supported housing and strong leadership skills required.
- Other info: Join a dynamic team focused on service improvement and resident involvement.
The predicted salary is between 50000 - 60000 £ per year.
A Council in Hertfordshire is seeking an experienced and dynamic Senior Service Manager to lead its Independent Living Service. This senior interim position is critical in driving high-quality, efficient, and compliant services that support older residents to live safely and independently. The postholder will lead the delivery of the Independent Living Transformation Plan, ensuring services meet statutory and regulatory requirements while achieving excellent outcomes for residents.
Key Responsibilities
- Provide strategic direction to ensure the delivery of a high-quality, compliant, and effective Independent Living service.
- Lead the development and implementation of the Independent Living Transformation Plan, identifying opportunities for improvement and translating them into measurable outcomes.
- Review, update, and embed policies and procedures in line with legislation, regulatory requirements, and best practice.
- Champion resident involvement and community development, supporting the council's wider corporate objectives.
- Ensure consistently high standards of customer care across all service interactions.
Requirements
- Extensive experience managing supported housing, sheltered housing, or Independent Living services.
- Strong background in change management and service improvement.
- Proven leadership skills with experience motivating and developing teams.
- Thorough understanding of housing legislation, regulatory standards, and sector best practice.
- Excellent organisational and project management skills, with the ability to manage complex workstreams.
- Must hold a valid driving licence and have access to a vehicle for work-related travel.
This interim role offers the opportunity to lead meaningful transformation within Independent Living services, improving outcomes and enhancing quality of life for residents. You will join a supportive, forward-thinking council with a strong commitment to innovation, resident engagement, and flexible hybrid working arrangements. Apply today and play a key role in driving positive change and improving Independent Living across Hertfordshire.
Independent Living Service Manager employer: Park Avenue Recruitment
Contact Detail:
Park Avenue Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Independent Living Service Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the council's values and recent initiatives. Tailor your responses to show how your experience aligns with their goals, especially around improving Independent Living services.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds!
✨Tip Number 4
Apply through our website for the best chance at landing that role! We make it easy for you to showcase your skills and experience directly to the hiring team. Let’s get you that job!
We think you need these skills to ace Independent Living Service Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in managing Independent Living services. We want to see how your skills align with the key responsibilities mentioned in the job description.
Showcase Your Leadership Skills: Since this role requires strong leadership, don’t forget to include examples of how you've motivated and developed teams in the past. We love seeing real-life stories that demonstrate your ability to drive change!
Highlight Relevant Experience: Be specific about your background in supported housing or sheltered housing. We’re looking for candidates who can clearly articulate their understanding of housing legislation and regulatory standards, so make it stand out!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity to make a difference in Hertfordshire!
How to prepare for a job interview at Park Avenue Recruitment
✨Know Your Stuff
Make sure you brush up on the latest housing legislation and regulatory standards. Familiarise yourself with the Independent Living Transformation Plan and be ready to discuss how your experience aligns with the council's objectives.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated your team or implemented change management strategies that resulted in improved service delivery.
✨Demonstrate Resident Engagement
Be ready to talk about how you've championed resident involvement in previous roles. Share any initiatives you've led that enhanced community development and improved outcomes for residents.
✨Ask Thoughtful Questions
Prepare insightful questions that show your interest in the role and the council's vision. Inquire about their current challenges in delivering Independent Living services and how they measure success in resident satisfaction.