Housing Repairs Coordinator — Responsive Service Lead

Housing Repairs Coordinator — Responsive Service Lead

Full-Time 30600 - 37400 £ / year (est.) No working from home possible
Park Avenue Recruitment

At a Glance

  • Tasks: Coordinate housing repairs, manage complaints, and liaise with contractors for timely resolutions.
  • Company: Join a busy Local Authority housing team in Surrey.
  • Benefits: Competitive hourly rate of £24 and full-time hours.
  • Other info: 4-5 month contract with a Monday to Friday schedule.
  • Why this job: Make a real difference in residents' lives through effective housing solutions.
  • Qualifications: Experience in housing repairs and strong communication skills.

The predicted salary is between 30600 - 37400 £ per year.

Park Avenue Recruitment is currently hiring a Housing Repairs Officer to join a busy Local Authority housing team in Surrey on a 4-5 month contract.

The role is full-time, on-site, Monday to Friday, 9am-5pm, with an hourly rate of £24.

You will act as first point of contact for responsive repairs, liaise with contractors, manage inboxes, handle Stage 1 complaints to resolution, and monitor repair KPIs to drive timely outcomes for residents.

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Housing Repairs Coordinator — Responsive Service Lead employer: Park Avenue Recruitment

As an employer, Park Avenue Recruitment offers a dynamic work environment that values integrity and collaboration, making it an excellent choice for professionals in the public sector. With a focus on employee growth and development, the company provides opportunities for meaningful contributions to local governance while enjoying the flexibility of hybrid working arrangements. Located in Kent, employees benefit from a supportive culture that prioritises work-life balance and competitive remuneration.

Park Avenue Recruitment

Contact Details:

Park Avenue Recruitment Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Housing Repairs Coordinator — Responsive Service Lead

Join Construction Networks

Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!

Show Off Your Skills on Site

If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.

Utilise Construction Job Sites

Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Park Avenue Recruitment, to express your interest!

Tailor Your Application for Full-Time Roles

Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Housing Repairs Coordinator — Responsive Service Lead at Park Avenue Recruitment.

We think you need these skills to ace Housing Repairs Coordinator — Responsive Service Lead

Customer Service Skills
Communication Skills
Complaint Resolution
Contractor Management
Time Management
KPI Monitoring
Problem-Solving Skills

Some tips for your application 🫡

Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.

Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.

Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.

Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.

How to prepare for a job interview at Park Avenue Recruitment

Brush Up on Technical Knowledge

For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.

Showcase Your Projects

Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.

Understand the Team Dynamics

Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.

Prepare for On-the-Spot Problem Solving

Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!