Park Avenue Recruitment is seeking an experienced Repairs Complaints Officer to join a housing provider's Property Services team on a 5-month contract. You will own repairs and property-related complaints from start to finish, acting as case manager and delivering clear, timely resolutions.
The role requires experience with Stage 1 and 2 complaints, and Housing Ombudsman processes. A full UK driving licence is beneficial for attending inspections; hybrid working with 2 days in the office per
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Housing Repairs Complaints Case Manager (Hybrid) employer: Park Avenue Recruitment
Join a dedicated housing provider that prioritises employee well-being and professional growth, offering a supportive work culture where your contributions directly impact residents' lives. With hybrid working arrangements and a focus on continuous improvement, this role as a Repairs Complaints Resolutions Officer not only allows you to develop your skills in complaint management but also provides opportunities for meaningful engagement with the community. Enjoy a collaborative environment that values your expertise and encourages innovative solutions to enhance service delivery.
