At a Glance
- Tasks: Support households in temporary accommodation and help them find permanent homes.
- Company: Local authority in Essex with a focus on community support.
- Benefits: Flexible working hours, valuable experience in social services, and a supportive team environment.
- Other info: Work 2-3 days a week in the office with opportunities for personal growth.
- Why this job: Make a real difference in people's lives by helping them secure stable housing.
- Qualifications: Experience in temporary accommodation or homelessness services and strong customer engagement skills.
The predicted salary is between 30000 - 40000 £ per year.
A local authority in Essex is looking to appoint a number of experienced Temporary Accommodation Officers to join their Move On team on a contract basis for an initial 3 months. This role would suit someone confident working directly with households in temporary accommodation, supporting move-on pathways and ensuring cases are progressed efficiently.
Key Responsibilities
- Acting as the first point of contact for households in temporary accommodation, building trust and managing expectations
- Carrying out home visits to complete occupancy, identity and affordability checks
- Updating housing needs assessments and identifying appropriate move-on routes into settled accommodation
- Verifying household composition, including adult dependents for housing register eligibility
- Updating housing register applications to reflect changes in circumstances
- Working closely with the Move On team to support property matching and successful housing outcomes
What you'll need
- Recent experience working within temporary accommodation or homelessness services in a local authority
- Strong customer engagement skills and confidence managing sensitive conversations
- Ability to work 2-3 days per week in the office
Temporary Accommodation Officer in Hatfield Peverel employer: Park Avenue Recruitment
Join a dedicated local authority in Essex that prioritises community support and employee development. As a Temporary Accommodation Officer, you will benefit from a collaborative work culture that values your expertise in homelessness services, while also enjoying opportunities for professional growth and meaningful engagement with households in need. With flexible working arrangements and a focus on achieving positive housing outcomes, this role offers a rewarding experience in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Temporary Accommodation Officer in Hatfield Peverel
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing and temporary accommodation sectors. You never know who might have a lead on a role or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge about temporary accommodation policies and be ready to discuss how you've handled sensitive situations in the past. Confidence is key!
✨Tip Number 3
Showcase your customer engagement skills! Think of examples where you've built trust with clients or managed expectations effectively. This will really resonate with hiring managers.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities that match your skills, and applying directly can give you an edge over other candidates.
We think you need these skills to ace Temporary Accommodation Officer in Hatfield Peverel
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in temporary accommodation or homelessness services. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting households in temporary accommodation and how you can contribute to our Move On team. Keep it personal and engaging!
Showcase Your Customer Engagement Skills:Since this role involves managing sensitive conversations, we’d love to see examples of your strong customer engagement skills. Share specific instances where you’ve built trust and managed expectations effectively.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get you on board with our fantastic team!
How to prepare for a job interview at Park Avenue Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of temporary accommodation and homelessness services. Familiarise yourself with the local authority's policies and procedures, as well as any recent changes in legislation that might affect the role.
✨Showcase Your People Skills
Since this role involves working directly with households, be prepared to demonstrate your strong customer engagement skills. Think of examples where you've successfully managed sensitive conversations or built trust with clients in challenging situations.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios related to the job. Prepare to discuss how you would handle home visits, occupancy checks, or updating housing needs assessments. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the team. Inquire about the challenges the Move On team is currently facing or how success is measured in this position. This shows you're genuinely interested and engaged.
