At a Glance
- Tasks: Lead the voids process, improve services, and ensure properties are ready for letting.
- Company: Dynamic housing organisation focused on efficient service delivery.
- Benefits: Competitive pay, flexible work options, and a chance to make a real difference.
- Other info: Opportunity for professional growth in a supportive environment.
- Why this job: Join a team that values innovation and efficiency in housing services.
- Qualifications: Experience in housing councils or associations and strong voids management skills.
Location: Surrey, 1 day work from home per week
Contract: 6 months
Rate: £24.00 - £27.00phr Umbrella
I am recruiting for an experienced Voids Coordinator to support a busy Housing Property team on an interim basis. This is an excellent opportunity for someone with a strong local authority or housing association background who has extensive experience managing and improving voids services. We're looking for someone who understands the challenges of delivering an efficient voids service and can drive performance improvements from day one.
The Role
You'll take ownership of the end-to-end voids process, reviewing current practices and implementing improvements to reduce turnaround times, improve quality and deliver better outcomes for residents. Working closely with housing, repairs, contractors and senior management, you'll ensure void properties are refurbished efficiently, within budget and ready for letting as quickly as possible.
Key Responsibilities
- Lead a full review of the voids process and implement service improvements.
- Manage the end-to-end void journey from property handover through to re-let.
- Monitor void performance using KPIs and identify areas for improvement.
- Work closely with repairs teams, contractors, housing officers and lettings teams.
- Challenge existing processes and introduce more efficient ways of working.
- Monitor void expenditure and identify opportunities for cost savings.
- Ensure void properties meet agreed lettable standards.
- Manage contractor performance, ensuring quality, compliance and value for money.
- Produce performance reports for senior management.
- Build strong working relationships across multiple departments to improve service delivery.
About You
I am looking for someone who has:
- Previous experience working within a Housing Council or Housing Association (essential).
- Significant experience coordinating and improving voids services.
- Strong knowledge of the end-to-end voids process.
- Experience managing repairs contractors and monitoring performance.
- A good understanding of housing repairs, maintenance and lettable standards.
- Experience using housing management and repairs systems.
- Excellent organisational, communication and stakeholder management skills.
- A proven track record of improving performance and delivering measurable service improvements.
- Confidence working with KPIs, budgets and performance reporting.
Essential Experience
- Housing Council or Housing Association background
- Extensive voids experience
- Repairs and maintenance knowledge
- Contractor management
- Process improvement experience
- Performance and KPI management
Voids Coordinator in Guildford employer: Park Avenue Recruitment
As a Voids Coordinator in Surrey, you will join a dynamic Housing Property team that values innovation and efficiency. Our supportive work culture encourages collaboration across departments, offering you the chance to make a real impact on service delivery while enjoying the flexibility of one day working from home each week. With a strong focus on employee growth and performance improvement, this role provides an excellent opportunity to enhance your skills and advance your career in the housing sector.
StudySmarter Expert Advice🤫
We think this is how you could land Voids Coordinator in Guildford
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace Voids Coordinator in Guildford
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at Park Avenue Recruitment
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from Park Avenue Recruitment.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show Park Avenue Recruitment that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
