Park Avenue Recruitment in the United Kingdom is seeking an experienced Housing Complaints Officer to join a busy housing service on an interim basis.
The role will involve managing and coordinating formal housing complaints, ensuring residents receive clear, accurate and empathetic responses within the required timescales. You will work closely with housing, repairs and operational teams to investigate cases, gather evidence and identify appropriate resolutions.
#J-18808-LjbffrSenior Housing Complaints Officer - Hybrid (Stage 1 & 2) in Guildford employer: Park Avenue Recruitment
As an employer, Park Avenue Recruitment offers a dynamic work environment that values integrity and collaboration, making it an excellent choice for professionals in the public sector. With a focus on employee growth and development, the company provides opportunities for meaningful contributions to local governance while enjoying the flexibility of hybrid working arrangements. Located in Kent, employees benefit from a supportive culture that prioritises work-life balance and competitive remuneration.