At a Glance
- Tasks: Support households in temporary accommodation and help them find permanent homes.
- Company: Local authority in Essex with a focus on community support.
- Benefits: Flexible working hours, valuable experience in social services, and a supportive team environment.
- Other info: Opportunity to work 2-3 days a week in the office with potential for contract extension.
- Why this job: Make a real difference in people's lives by helping them secure stable housing.
- Qualifications: Experience in temporary accommodation or homelessness services and strong customer engagement skills.
The predicted salary is between 30000 - 40000 € per year.
A local authority in Essex is looking to appoint a number of experienced Temporary Accommodation Officers to join their Move On team on a contract basis for an initial 3 months. This role would suit someone confident working directly with households in temporary accommodation, supporting move-on pathways and ensuring cases are progressed efficiently.
Key Responsibilities:
- Acting as the first point of contact for households in temporary accommodation, building trust and managing expectations
- Carrying out home visits to complete occupancy, identity and affordability checks
- Updating housing needs assessments and identifying appropriate move-on routes into settled accommodation
- Verifying household composition, including adult dependents for housing register eligibility
- Updating housing register applications to reflect changes in circumstances
- Working closely with the Move On team to support property matching and successful housing outcomes
What you'll need:
- Recent experience working within temporary accommodation or homelessness services in a local authority
- Strong customer engagement skills and confidence managing sensitive conversations
- Ability to work 2-3 days per week in the office
If you are interested, please send your CV to (url removed) along with your availability for a call to discuss further.
Temporary Accommodation Officer in Essex employer: Park Avenue Recruitment
Join a dedicated local authority in Essex that prioritises community support and employee development. As a Temporary Accommodation Officer, you will benefit from a collaborative work culture that values your expertise and offers opportunities for professional growth while making a meaningful impact on the lives of households in need. With flexible working arrangements and a focus on employee well-being, this role provides a rewarding environment for those passionate about social services.
StudySmarter Expert Advice🤫
We think this is how you could land Temporary Accommodation Officer in Essex
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing and temporary accommodation sector. We all know that sometimes it’s not just what you know, but who you know that can help you land that role.
✨Tip Number 2
Prepare for those interviews! Brush up on your customer engagement skills and think about how you’d handle sensitive conversations. We want you to feel confident when discussing your experience with potential employers.
✨Tip Number 3
Showcase your experience! When you get the chance to chat with hiring managers, highlight your recent work in temporary accommodation or homelessness services. We want them to see how your background makes you the perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets seen by the right people. We’re here to help you every step of the way in your job search journey.
We think you need these skills to ace Temporary Accommodation Officer in Essex
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in temporary accommodation or homelessness services. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting households in temporary accommodation and how you can contribute to the Move On team. Keep it friendly and professional!
Showcase Your Customer Engagement Skills:Since this role involves managing sensitive conversations, we’d love to see examples of how you’ve successfully engaged with customers in the past. Share specific situations where you built trust and managed expectations effectively.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Park Avenue Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of temporary accommodation and homelessness services. Familiarise yourself with the local authority's policies and procedures, as well as any recent changes in legislation that might affect the role.
✨Showcase Your People Skills
Since this role involves working directly with households, be prepared to demonstrate your strong customer engagement skills. Think of examples where you've successfully managed sensitive conversations or built trust with clients in challenging situations.
✨Be Ready for Practical Scenarios
Expect to be asked about how you would handle specific situations, like conducting home visits or updating housing needs assessments. Prepare some real-life examples that showcase your problem-solving abilities and your approach to ensuring efficient case progression.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the Move On team’s current challenges or how success is measured in this role. This shows your genuine interest and helps you understand if the position is the right fit for you.
