At a Glance
- Tasks: Investigate anti-social behaviour and enforce housing legislation to protect tenants.
- Company: Surrey Council, dedicated to improving housing outcomes in the community.
- Benefits: Competitive pay of £40-£50 per hour with hybrid working options.
- Other info: Initial contract with great potential for extension and career growth.
- Why this job: Make a real difference in people's lives by preventing homelessness and ensuring tenant rights.
- Qualifications: Experience in housing enforcement and strong knowledge of housing law required.
The predicted salary is between 40 - 50 £ per hour.
A Surrey-based Local Authority is seeking a Tenancy Enforcement Officer to join its Housing Service. This role sits between Private Sector Housing and Housing Options, making it ideal for candidates with experience in housing enforcement, anti-social behaviour (ASB) investigations, homelessness prevention, tenancy sustainment, or the private rented sector. As a Tenancy Enforcement Officer, you will play a key role in protecting tenants, preventing homelessness, enforcing housing legislation, and tackling tenancy-related issues across the borough. You will work closely with Housing Options, Environmental Health, landlords, legal teams, and external agencies to improve housing outcomes and ensure compliance with housing law.
Key Responsibilities
- Anti‑Social Behaviour (ASB) Investigations – Investigate and manage complex ASB cases including noise nuisance, harassment, neighbour disputes, intimidation, and tenancy breaches. Work with partner agencies to resolve community safety concerns and protect vulnerable residents.
- Housing Enforcement & Tenancy Management – Enforce tenancy agreements and housing legislation across the private rented sector. Issue warnings, notices, and undertake formal enforcement action where necessary. Investigate tenancy fraud and breaches of housing obligations.
- Private Sector Housing & Tenant Protection – Protect private renters from illegal eviction, landlord harassment, unlawful practices, and poor property management. Support compliance with housing legislation, including the evolving Renters' Rights framework. Work proactively with landlords and agents to improve housing standards.
- Homelessness Prevention & Housing Options – Bridge the gap between Housing Options and Private Sector Housing services. Support tenancy sustainment and early intervention initiatives to prevent homelessness. Identify and resolve tenancy issues before they escalate into homelessness cases.
- Legal Proceedings & Enforcement Action – Gather evidence, interview witnesses, and conduct property inspections. Prepare legal case files, court bundles, statements, and enforcement documentation. Represent the council in court proceedings, injunction applications, possession hearings, and tribunals where required.
About You
- Experience working as a Tenancy Enforcement Officer, Housing Enforcement Officer, ASB Officer, Private Sector Housing Officer, Housing Officer, or similar Local Authority housing role.
- Strong knowledge of housing legislation, landlord and tenant law, ASB procedures, and homelessness prevention duties.
- Experience managing complex enforcement cases and preparing legal documentation.
- Excellent communication, investigation, negotiation, and case management skills.
Contract Details
- Surrey Local Authority
- £40-£50 per hour
- Hybrid working available
- Initial contract with strong likelihood of extension
Tenancy Enforcement Officer in East Horsley employer: Park Avenue Recruitment
Surrey Council is an exceptional employer, offering a dynamic work environment where you can make a real difference in the community. With competitive pay rates of £40-£50 per hour and the flexibility of hybrid working, employees benefit from a supportive culture that prioritises professional development and collaboration across various departments. Join us to engage in meaningful work that not only protects tenants but also enhances housing standards and prevents homelessness in the borough.
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Enforcement Officer in East Horsley
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of housing legislation and ASB procedures. We recommend practising common interview questions with a friend or even in front of the mirror to boost your confidence.
✨Tip Number 3
Showcase your skills! Create a portfolio that highlights your experience in managing complex cases and preparing legal documentation. This will give you an edge and demonstrate your expertise to potential employers.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a better chance of landing that dream role as a Tenancy Enforcement Officer.
We think you need these skills to ace Tenancy Enforcement Officer in East Horsley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Tenancy Enforcement Officer role. Highlight your experience in housing enforcement, ASB investigations, and any relevant legal knowledge. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about housing enforcement and how you can contribute to preventing homelessness. Keep it concise but impactful – we love a good story!
Showcase Your Skills:In your application, don’t forget to showcase your communication and negotiation skills. These are key for a Tenancy Enforcement Officer. Give us examples of how you've successfully managed complex cases or resolved disputes in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates. Plus, it shows you're keen on joining our team at Surrey Council!
How to prepare for a job interview at Park Avenue Recruitment
✨Know Your Housing Legislation
Make sure you brush up on your knowledge of housing legislation and landlord-tenant law. Being able to discuss specific laws and how they apply to tenancy enforcement will show that you're well-prepared and serious about the role.
✨Prepare for ASB Scenarios
Think about past experiences you've had with anti-social behaviour investigations. Be ready to share specific examples of how you managed complex cases, resolved disputes, or worked with partner agencies. This will demonstrate your practical experience in the field.
✨Showcase Your Communication Skills
As a Tenancy Enforcement Officer, you'll need to communicate effectively with various stakeholders. Practice articulating your thoughts clearly and confidently, especially when discussing sensitive topics like homelessness prevention and tenant protection.
✨Understand the Role's Impact
Be prepared to discuss how your work as a Tenancy Enforcement Officer can positively impact the community. Think about ways you can contribute to improving housing outcomes and preventing homelessness, and be ready to share your vision during the interview.
