A Surrey-based Local Authority is hiring a Housing Advisor to join their frontline team. The role involves acting as the first point of contact for residents, providing face-to-face and phone advice, triaging enquiries and supporting duty services.
The ideal candidate has experience in housing, allocations or homelessness and strong customer service, with training and support to develop Housing Options knowledge, plus potential for hybrid working in the future and a rate of £27-£29 per hour.
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Housing Options Advisor - Frontline Training & Growth in East Horsley employer: Park Avenue Recruitment
Join a dedicated housing provider that prioritises employee well-being and professional growth, offering a supportive work culture where your contributions directly impact residents' lives. With hybrid working arrangements and a focus on continuous improvement, this role as a Repairs Complaints Resolutions Officer not only allows you to develop your skills in complaint management but also provides opportunities for meaningful engagement with the community. Enjoy a collaborative environment that values your expertise and encourages innovative solutions to enhance service delivery.
