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For Companies At a Glance
- Tasks: Engage with residents and community partners to enhance local services and support.
- Company: Join a dedicated housing provider focused on community well-being.
- Benefits: Opportunity to make a real impact in your community and develop valuable skills.
- Why this job: Be the voice of the community and help shape neighbourhoods for the better.
- Qualifications: Experience in public engagement and strong communication skills required.
- Other info: Flexible working hours with occasional evening/weekend meetings.
The predicted salary is between 30000 - 40000 £ per year.
We are working with a housing provider who is looking to recruit a Community Engagement Officer to join their Customer & Community Services team.
About the Role
As a Community Engagement Officer, you will help deliver high-quality, resident-focused engagement services. You'll act as a key link between the organisation, residents and local partners - ensuring people feel informed, supported and able to influence decisions that affect their homes and neighbourhoods.
Key Responsibilities
- Act as a main point of contact for residents and community partners
- Support resident involvement and local engagement activities
- Signpost households to support services
- Help deliver digital inclusion initiatives
- Work with community groups and resident associations
- Collect engagement data and support neighbourhood improvement programmes
- Attend occasional evening/weekend meetings
What We're Looking For
- Experience working with the public or community groups
- Strong customer-service and communication skills
- Ability to handle challenging conversations professionally
- Knowledge of community engagement, digital inclusion and basic H&S
- Confident using Microsoft Office and digital systems
- Able to work independently and manage a varied workload
- Full driving licence, access to a car and ability to pass a DBS check
If this sounds like the kind of role where you can make an impact, we’d be excited to receive your CV.
Community Engagement Officer employer: Park Avenue Recruitment
Contact Detail:
Park Avenue Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Engagement Officer
✨Tip Number 1
Network like a pro! Reach out to your connections in the community sector and let them know you're on the hunt for a Community Engagement Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get involved in local events or community groups. This not only boosts your visibility but also shows potential employers that you're passionate about community engagement. Plus, it’s a great way to meet people who could help you land that dream job!
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of community engagement and digital inclusion. Be ready to discuss how you've handled challenging conversations in the past. We want to see that you can communicate effectively and support residents with confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the time to engage with us directly.
We think you need these skills to ace Community Engagement Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Community Engagement Officer. Highlight your experience with community groups and any relevant skills that match the job description. We want to see how you can make an impact!
Showcase Your Communication Skills: Since this role involves a lot of interaction with residents and partners, it’s crucial to demonstrate your strong communication skills. Use examples from your past experiences where you’ve successfully engaged with the public or handled challenging conversations.
Highlight Relevant Experience: Don’t forget to mention any previous roles or volunteer work that involved community engagement or customer service. We love seeing how you’ve supported local initiatives or worked with diverse groups in the past!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Park Avenue Recruitment
✨Know Your Community
Before the interview, do some research on the community you’ll be serving. Understand the key issues residents face and think about how you can address them. This will show your potential employer that you’re genuinely interested in making a difference.
✨Showcase Your Communication Skills
As a Community Engagement Officer, strong communication is key. Prepare examples of how you've successfully engaged with the public or community groups in the past. Be ready to discuss how you handle challenging conversations and ensure everyone feels heard.
✨Familiarise Yourself with Digital Inclusion
Since digital inclusion is part of the role, brush up on any relevant initiatives or tools that promote this. Be prepared to discuss how you would help residents access digital services and why it’s important for community engagement.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations you might face as a Community Engagement Officer. Think about how you would support resident involvement or manage a local engagement activity. Practising these scenarios can help you feel more confident during the interview.