Park Avenue Recruitment is sourcing a Housing Complaints Officer for a local authority in Essex. The role involves managing and investigating Stage 1 and Stage 2 housing complaints, handling Housing Ombudsman enquiries, and delivering fair, effective resolutions.
It is a 6-month initial contract, full-time, in Essex with umbrella rate up to £32 per hour. You will work with housing, repairs and other teams to resolve issues and improve services for residents, ensuring deadlines are met and
Housing Complaints Resolution Specialist in Basildon employer: Park Avenue Recruitment
Join a dedicated housing provider that prioritises employee well-being and professional growth, offering a supportive work culture where your contributions directly impact residents' lives. With hybrid working arrangements and a focus on continuous improvement, this role as a Repairs Complaints Resolutions Officer not only allows you to develop your skills in complaint management but also provides opportunities for meaningful engagement with the community. Enjoy a collaborative environment that values your expertise and encourages innovative solutions to enhance service delivery.
