At a Glance
- Tasks: Investigate tenancy issues and mediate disputes to ensure tenant safety.
- Company: Sussex Council, dedicated to supporting the community.
- Benefits: Competitive hourly rate, flexible working days, and impactful work.
- Other info: Initial 3-month contract with potential for extension.
- Why this job: Make a real difference in people's lives by protecting tenants' rights.
- Qualifications: HHSRS qualified with strong experience in Private Sector Housing.
The predicted salary is between 45 - 45 £ per hour.
A Sussex Council is looking for an experienced Tenancy Relations Officer to join their Private Sector Housing service on an initial 3-month contract.
You'll be responsible for investigating and responding to tenancy-related issues, including:
- Unlawful evictions, threatened lockouts, utility disconnections and landlord harassment
- Intervening quickly to prevent unlawful action and advising landlords and tenants on their rights and responsibilities
- Mediating complex and sensitive disputes to help tenants remain safely in their homes
- Gathering evidence, taking witness statements and interviewing suspects under caution
- Preparing case files to support prosecutions, civil penalties and other enforcement action
- Advising on tenancy agreements, deposit protection, repairs and lawful possession procedures
They're looking for someone who is HHSRS qualified, has a strong Private Sector Housing background and can demonstrate solid housing enforcement experience.
Interested or want more details? Contact Shaye Box at Park Avenue Recruitment.
Tenancy Relations Officer in Ashford employer: Park Avenue Recruitment
Join a dedicated housing provider that prioritises employee well-being and professional growth, offering a supportive work culture where your contributions directly impact residents' lives. With hybrid working arrangements and a focus on continuous improvement, this role as a Repairs Complaints Resolutions Officer not only allows you to develop your skills in complaint management but also provides opportunities for meaningful engagement with the community. Enjoy a collaborative environment that values your expertise and encourages innovative solutions to enhance service delivery.
