At a Glance
- Tasks: Provide excellent customer service, book appointments, and boost membership sales.
- Company: The Lash Lounge, a premier salon for lash extensions with a welcoming atmosphere.
- Benefits: Hourly wage plus commissions, free services, and discounts on products.
- Other info: Opportunities for growth and professional development in a fun environment.
- Why this job: Join a dynamic team and gain valuable experience in customer service and sales.
- Qualifications: 1+ years in customer service or retail, strong multitasking skills.
The predicted salary is between 15 - 15 £ per hour.
Benefits: Bonus based on performance, Employee discounts
WHO WE ARE: The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States. We offer a complete menu of services including Perming, Tinting, Threading, and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guests’ natural lashes.
WHO WE ARE LOOKING FOR: We are looking for a highly motivated and experienced Front Desk Associate for our salon. Your focus will be on providing an excellent customer experience to all of our guests, selling memberships (which save our guests so much money!) and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, and booking clients. If you have a P.A.S.S.I.O.N for sales and providing outstanding Customer Service, we would love to hear from you!
RESPONSIBILITIES:
- Increase membership sales and retail sales
- Greet visitors and provide an excellent customer experience
- Book appointments in person or by phone
- Contribute to group operations, such as inventory maintenance
- Maintain a clean and inviting environment
REQUIRED SKILLS:
- 1+ years customer service or retail sales experience
- Strong attention to detail
- Ability to multitask in a fast-paced environment
- Ability to work some weekends and some evenings
- Experience with MindBody Software is a plus!
WHY JOIN OUR TEAM? Hourly wage; commensurate with experience + Commissions on sales, Growth opportunities, Free lash extensions and all other salon services, Discounts on retail products
Compensation: $13.00 - $15.00 per hour
WHAT WE DO: The Lash Lounge is a world-class destination for semi-permanent eyelash extensions. We offer a complete menu of services, including eyelash extensions, refills, threading and more. When women visit The Lash Lounge, they enter a retreat designed to rejuvenate from the inside out, so that they can step out and face the world with confidence.
WHY JOIN OUR TEAM: We developed a proprietary training program to provide you with the latest, most innovative lashing and guest care courses. Whether new or experienced, you’ll get both intensive theory-based and hands-on education to further your professional careers. Finessed over decades with a focus on beautiful, consistent results and the safety of our guests, our curriculum is highly regarded industry-wide and rivals the best in the business.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Lash Lounge Corporate.
Front Desk Associate in Preston employer: Park and Preston
At The Lash Lounge, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises both employee growth and customer satisfaction. As a Front Desk Associate, you'll enjoy competitive hourly wages, performance-based bonuses, and unique benefits like free salon services and discounts on retail products, all while working in a supportive environment that fosters your passion for sales and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Front Desk Associate in Preston
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Park and Preston. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Park and Preston
Don't be shy about reaching out to Park and Preston directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front Desk Associate in Preston
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Park and Preston and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Park and Preston
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
