At a Glance
- Tasks: Lead operational delivery of secure facilities and manage a specialist team.
- Company: Join a public sector organisation focused on secure environments.
- Benefits: Competitive day rate, hybrid working, and 18-month contract.
- Other info: Opportunity for career growth in a dynamic and secure setting.
- Why this job: Make a real impact in a high-security environment with innovative products.
- Qualifications: Proven experience in operational leadership and managing technical teams.
The predicted salary is between 31200 - 38800 £ per year.
Day rate: £600, Inside IR35
Location: Milton Keynes, with hybrid working
Contract length: 18 months
Security Clearance: Current UK Developed Vetting (DV) clearance is essential.
Parity Network is recruiting on behalf of a public sector organisation for an experienced Operations Manager to lead the operational delivery of a portfolio of secure spaces products within a highly secure environment. This is a fantastic opportunity to establish and lead a new operational function supporting the delivery of secure facilities and services. You'll play a key role in transitioning innovative products into business-as-usual operations, leading a specialist team, driving continuous improvement, and ensuring exceptional service delivery across a complex operational landscape.
The Role
As Operations Manager, you'll be responsible for establishing and delivering the operational strategy for secure spaces products once they move into live service. You'll oversee day-to-day operations, lead a growing technical team, and ensure the successful delivery of services while maintaining the highest standards of quality, compliance and customer satisfaction. You'll also be responsible for planning and managing a new secure logistics hub, supporting future expansion and ensuring operational readiness as additional secure products and services are introduced.
Key Responsibilities
- Lead the operational delivery of secure spaces products as they transition into live service.
- Manage onsite operational activities, including secure installations, storage management and logistics.
- Establish and manage the future secure logistics hub, including operational design, staffing, equipment and ongoing management.
- Build, lead and develop a high-performing operational team.
- Drive a culture of continuous improvement, operational excellence and customer service.
- Develop and implement operational strategies aligned with organisational objectives.
- Monitor operational performance through KPIs, reporting and service metrics.
- Forecast resource requirements and support budget and business planning activities.
- Allocate resources effectively to ensure successful service delivery.
- Identify operational risks and implement mitigation strategies.
- Ensure compliance with health & safety, security, regulatory and quality standards, including ISO9001.
- Build strong relationships with senior stakeholders and provide regular operational updates to senior leadership.
- Support the successful introduction of new secure products into operational service.
Essential Skills & Experience
We're looking for an experienced operational leader with a proven track record of managing complex service delivery environments and leading specialist technical teams. You'll be able to demonstrate:
- Significant experience leading operational service delivery within a complex or secure environment.
- Experience managing technical specialists or product delivery teams.
- A successful track record in operational leadership and service management.
- Experience of business planning, forecasting and resource management.
- Experience delivering operational performance against KPIs and service level targets.
- Strong leadership, coaching and people development skills.
- Experience driving operational change and continuous improvement initiatives.
- Excellent stakeholder management, communication and influencing skills.
- The ability to negotiate effectively with senior stakeholders.
- A collaborative leadership style with a focus on delivering service excellence.
- The ability to remain resilient and make effective decisions in a fast-paced, high-security environment.
Desirable Experience
- Experience working within Defence, National Security, Government or other highly regulated environments.
- Experience supporting secure operational facilities or critical infrastructure.
- Knowledge of ISO9001 quality management standards.
- Experience managing operational readiness for new products or services.
Please note: Due to the nature of this role, UK Developed Vetting (DV) Clearance is mandatory.
Operations Manager - Secure Facilities in Milton Keynes employer: Parity Network
At Parity Network, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through continuous training opportunities and a supportive environment that encourages professional development. With the flexibility of hybrid working arrangements in the UK, we ensure our team members can achieve a healthy work-life balance while contributing to impactful public sector projects.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager - Secure Facilities in Milton Keynes
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Operations Manager - Secure Facilities at Parity Network!
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Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Operations Manager - Secure Facilities role at Parity Network!
We think you need these skills to ace Operations Manager - Secure Facilities in Milton Keynes
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Parity Network. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Parity Network
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
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Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Parity Network. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
