At a Glance
- Tasks: Engage customers and provide a memorable shopping experience with Dior products.
- Company: Join the iconic House of Dior, a symbol of luxury and beauty.
- Benefits: Flexible hours, competitive pay, and a chance to work in a vibrant environment.
- Other info: Embrace diversity and grow your career in a dynamic team.
- Why this job: Be part of a brand that embodies joy, inclusivity, and creativity.
- Qualifications: Experience in retail or luxury service is preferred, along with strong communication skills.
The predicted salary is between 12 - 15 £ per hour.
Dior Ambassador
Do you wish to join the House of Dreams?
In this House, you will continue to perpetuate the dream of our creator: that of a more beautiful and happier world.
You will also consolidate our vision: to become the most desirable House in the world of beauty, an absolute reference of French luxury, a symbol of joy and hope.
This vision is carried by our six values that you will embody daily as designers of dreams: Create Passionately, Craft together with joy, Excel for ultimate luxury, Lead with audacity, Cultivate triumphant inclusivity, Commit and act to re‑enchant the world.
Design your dreams with Dior.
- Job Responsibilities
- Conduct in‑store and/or remote selling activities, acting as a personal shopper.
- Sell Dior products by meeting clients’ needs and providing a memorable experience through high standard of service to clients throughout the whole sales process, following the Brand D.
Method.
- Initiate contact with customers and welcome them both on counter and through traffic‑stopping.
- Identify and understand customers’ needs.
- Propose and demonstrate personalized product offers, offer the right service and conduct it perfectly.
Propose complementary products within category and cross‑category.
Offer a global beauty approach.
- Communicate passionately and educate clients on the brand and products.
- Achieve retail sales targets (in store and remote) and contribute to counter KPIs on a monthly basis.
- Master brand, category and competition knowledge.
- Client Experience and Management
- Develop durable relationships with existing clients in store and remotely.
- Engage new clients to the brand through genuine human interaction.
- Register clients’ data in the dedicated system and ensure reachability. Perform all CRM and clienteling activities.
- Leverage Dior content and tools (Dior Connect & Ipos) to drive traffic, develop client loyalty and take actions.
- Operations
- Know and apply merchandising guidelines.
- Regularly monitor stock levels to ensure appropriate levels. Report insufficient stock.
- Monitor shelves inventory and display new products when needed (only if applicable).
- Operate cash registers and close daily revenues (only if applicable).
- Carry out all assigned operational and administrative tasks.
- Maintain good relationships with retailers.
- Respect corporate & counter rules (attendance, punctuality…) and Dior grooming guidelines.
- Profile
Preferably previous professional experience in retail or service industry, ideally in the luxury sector (1‑2 years, to be adapted locally).
Ideally a proven track record in excelling retail results and working within a luxury retail environment.
- Soft Skills That Align With Our Values
- Critical thinking
- Teamwork & collaboration
- Communication & interpersonal skills
- Attention to detail
- Strategic thinking
- Adaptability
- Hard Skills
- Embraces new technologies: Readily embraces, adopts and learns new technologies.
The responsibilities outlined in this job description are subject to change based on the company's needs and ongoing projects.
Inclusivity is not just a noble principle; it is the very heart of our excellence.
In a world where our clients, talents, and ideas increasingly come from diverse backgrounds, our diversity is our strength.
At Parfums Christian Dior, this means being a House where everyone feels respected, welcomed, and valued, regardless of their uniqueness.
Because we know well: a House that reflects this diversity is a sustainable, vibrant House, rooted in both dreams and reality.
Inclusivity cannot be decreed; it is practiced daily.
(If you require any reasonable adjustments within the application process, feel free to indicate it in your application).
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