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For Companies At a Glance
- Tasks: Deliver luxury skincare treatments and provide personalised consultations to clients.
- Company: Join Dior at Selfridges, a leader in luxury skincare.
- Benefits: Competitive pay, training opportunities, and a vibrant work environment.
- Why this job: Be part of an innovative skincare journey and make a real impact on clients' beauty routines.
- Qualifications: Experience in skincare treatments and a passion for beauty.
- Other info: Dynamic team atmosphere with opportunities for growth and learning.
The predicted salary is between 24000 - 36000 £ per year.
Dior is taking its luxury skincare expertise into the world of treatments. Be a part of the journey to deliver exquisite and luxury treatments with a compelling and unique service to match. This brand new concept embodies Dior Institut legitimacy and exclusive techniques. The Skincare Therapist will promote Dior image of skincare expertise via conducting Dior Private Skin Treatments and providing the highest standard of service to clients.
Responsibilities
- Conduct Dior Private Skin Treatments, including facial treatments, bespoke micropeeling and treatments for men.
- Provide personalized skincare diagnosis and consultation to customers and booking of skincare treatment service.
- Educate customers on Dior products, in particular on skincare application techniques and routines, and on the Dior brand.
- Achieve retail sales targets and facial targets on a monthly basis.
- Support team with planning and executing key events and PR activities when requested.
- Ensure the Welcome to Dior approach is embedded with every client interaction.
- Manage client bookings and build client profile tailored to treatments offered.
- Attend regular bespoke training and ensure product and service knowledge is promoted.
- Sell Dior products and skincare treatments and provide a high standard of service to customers on boutique or counter throughout the whole sale via Dior professional selling techniques.
- Able to cross sell makeup and fragrance / global approach.
- Coach Beauty Consultants on their skincare diagnosis, consultation and gestures and application tips (if Dior Cabin for Dior Private Skin Treatments at the counter).
- Update ipos tool with client data including all sales and client profile.
- Develop and utilise customer database on ipos to build clientele (phone calls, product launch events and appointments).
- Ensure that cabins are in line with hygiene and quality standards at all times.
- Monitor stock levels, report any issues to Boutique or Counter Manager to ensure there is sufficient stock, particularly on skincare products.
- Conduct all assigned operational and administrative tasks.
- Adhere to Dior grooming guidelines and Cabin and store standards.
- Respect corporate & counter rules and report to trade store management team and operational staff.
- Directly reports to Dior in-store management team and internal interactions with Training, Sales and Marketing Team Members.
- Represent the brand values towards the client and demonstrates a Dior attitude at all times.
Professional Experience
- Preferably with skincare luxury business experience.
- Previous professional treatment experience and understanding of skin analysis.
- Experience of Spa environment desirable.
- Experience of working in luxury retail environment but not essential.
- Possess formal skincare treatment professional certificate, NVQ or Diploma.
Profile Attitudes
- Strong Client Centric mindset.
- Team player.
- Pro-active and positive mind-set.
- Out-going, courteous, genuine.
- Self-confident, liking contact with people and at ease to approach customers.
- Eager to satisfy customers and create trustful relationship.
- Comfortable working in a retail environment.
- Adaptable to novelty and change, eager to learn.
- Attention to detail, good organizational skills, priority setting and personal accountability.
- Result-oriented, always striving to achieve more.
- Creative and open to trends.
- Passionate about beauty and skincare.
Skills & Knowledge
- Selling skills and Customer-service skills.
- Confirmed aptitude on skincare application on face and body, especially on high level skincare treatments and use of skincare tools.
- Completed training on skincare knowledge, face and body applications.
- Excellent product knowledge on cosmetics, in particular skincare and skincare treatment.
- Excellent knowledge on the face and body anatomy, muscles, skin and how it functions.
- Good communication and interpersonal skills, fluent in local language.
- Able and willing to coach and develop people in skincare diagnosis & consultation.
Skincare Therapist - Selfridges London employer: Parfums Christian Dior
Contact Detail:
Parfums Christian Dior Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Skincare Therapist - Selfridges London
✨Tip Number 1
Get to know the brand inside out! Dive into Dior's skincare philosophy and products. When you walk into that interview, you want to show them you're not just a fan but a skincare expert who can represent their values.
✨Tip Number 2
Practice your consultation skills! Role-play with friends or family to nail down how you'd approach a client. This will help you feel confident when discussing treatments and personalising skincare routines during the interview.
✨Tip Number 3
Show off your sales skills! Think of examples where you've hit targets or helped customers find the perfect product. This is key for a role that’s all about achieving retail sales targets and providing top-notch service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Skincare Therapist - Selfridges London
Some tips for your application 🫡
Show Your Passion for Skincare: When writing your application, let your love for skincare shine through! Share your experiences and what excites you about working with luxury brands like Dior. We want to see that you're not just looking for a job, but that you're genuinely passionate about beauty and skincare.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Skincare Therapist. Mention any relevant qualifications or experiences that showcase your ability to provide top-notch skincare treatments and customer service. We appreciate when candidates take the time to connect their background to our needs!
Be Professional Yet Approachable: While we want you to be professional in your application, don’t forget to let your personality shine! Use a friendly tone that reflects your ability to connect with clients. Remember, as a Skincare Therapist, you'll be building relationships, so show us that you can be both knowledgeable and approachable.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy and ensures your application goes straight to the right people. Plus, it shows us that you’re proactive and keen to join our team at Dior!
How to prepare for a job interview at Parfums Christian Dior
✨Know Your Skincare Stuff
Make sure you brush up on your skincare knowledge before the interview. Understand Dior's products, especially their skincare line, and be ready to discuss how you would educate clients on application techniques and routines. This will show your passion for beauty and skincare, which is crucial for the role.
✨Practice Your Client Interaction Skills
Since this role is all about client relationships, practice how you would approach a customer. Think about how you would conduct a skincare diagnosis or consultation. Role-playing with a friend can help you feel more confident and articulate during the actual interview.
✨Show Off Your Sales Savvy
Be prepared to talk about your previous sales experiences, especially in luxury retail. Highlight any achievements related to meeting sales targets or successfully promoting products. This will demonstrate your ability to achieve retail sales targets, which is key for this position.
✨Emphasise Team Spirit
Dior values teamwork, so be ready to share examples of how you've worked well in a team environment. Discuss any experiences where you supported colleagues or contributed to team goals, as this will show that you're a proactive and positive team player.
