At a Glance
- Tasks: Promote Dior products and provide unforgettable client experiences in-store and remotely.
- Company: Join the iconic House of Dior, a symbol of luxury and beauty.
- Benefits: Competitive pay, inclusive culture, and opportunities for personal growth.
- Other info: Embrace diversity and inclusivity in a vibrant work environment.
- Why this job: Be part of a passionate team that redefines beauty and luxury.
- Qualifications: Experience in retail or service, preferably in luxury, with strong communication skills.
The predicted salary is between 24000 - 30000 £ per year.
Position: Dior Ambassador
Hours: 22.5hrs
Location: John Lewis, Kingston
Overview
Do you wish to join the House of Dreams? In this House, you will continue to perpetuate the dream of our creator: that of a more beautiful and happier world. You will also consolidate our vision: to become the most desirable House in the world of beauty, an absolute reference of French luxury, a symbol of joy and hope.
Values
- Create Passionately
- Craft together with joy
- Excel for ultimate luxury
- Lead with audacity
- Cultivate Triumphant inclusivity
- Commit and act to re-enchant the world
Design your dreams with Dior.
Role Description
Within the Beauty team, the Beauty Consultant is responsible for promoting with passion the Dior Brand and Values. As a member of the Dior team, she/he demonstrates a Dior attitude at all times. This role is crucial for providing an unforgettable client experience with a high standard of service and achieving defined sales targets while promoting the brand image. The holder of this position will work closely with various functional partners, including other team members and, when needed, with retailer’s staff or freelancers.
Job Responsibilities
- SELLING DIOR: Conduct in‑store and/or remote selling activities, acting as a personal shopper. Sell Dior products by meeting our clients’ needs and providing a memorable experience through high standard of service throughout the whole sales process, following the brand D.I.O.R. method. Initiate contact with customers and welcome them both at the counter and through traffic‑stopping techniques. Identify and understand customers’ needs. Propose and demonstrate personalized product offers, offering complementary products within category and cross‑category, and presenting a global beauty approach. Communicate passionately and educate clients on the brand and products. Achieve retail sales targets (in‑store and remote) and contribute to counter KPIs on a monthly basis. Master brand, category and competition knowledge.
- Client Experience And Management: Develop durable relationships with existing clients in-store and remotely. Engage new clients to the brand through genuine human interaction. Register clients’ data in the dedicated system and ensure reachability; perform all CRM and clienteling activities. Leverage Dior content and tools (Dior Connect & Ipos) to drive traffic, develop client loyalty and take actions.
- Operations: Know and apply merchandising guidelines. Regularly monitor stock levels to ensure appropriate levels and report insufficient stock. Monitor shelves inventory and display new products when needed. Operate cash registers and close daily revenues. Carry out all assigned operational and administrative tasks. Maintain good relationships with retailers. Respect corporate & counter rules (attendance, punctuality) and Dior grooming guidelines.
Profile
Preferably previous professional experience in retail or service industry, ideally in the luxury sector (1‑2 years, adapted locally). Ideally a proven track record in excelling retail results and working within a luxury retail environment.
Soft Skills
- Critical Thinking
- Teamwork & Collaboration
- Communication & Interpersonal Skills
- Attention to Detail
- Strategic Thinking
- Adaptability
Hard Skills
- Embraces new technologies: Readily embraces, adopts and learns new technologies.
Inclusivity Statement
Inclusivity is not just a noble principle; it is the very heart of our excellence. In a world where our clients, talents, and ideas increasingly come from diverse backgrounds, our diversity is our strength. At Parfums Christian Dior, this means being a House where everyone feels respected, welcomed, and valued, regardless of their uniqueness. Because we know well: a House that reflects this diversity is a sustainable, vibrant House, rooted in both dreams and reality. Inclusivity cannot be decreed; it is practiced daily.
Dior Ambassador - John Lewis in Manchester employer: Parfums Christian Dior
As a Dior Ambassador at John Lewis in Kingston, you will be part of a prestigious brand that values passion, inclusivity, and excellence. The company fosters a vibrant work culture where employees are encouraged to grow and develop their skills while providing exceptional service to clients. With opportunities for personal and professional development, along with the chance to work in a luxurious environment, Dior offers a truly rewarding experience for those looking to make a meaningful impact in the beauty industry.
StudySmarter Expert Advice🤫
We think this is how you could land Dior Ambassador - John Lewis in Manchester
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Parfums Christian Dior, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Dior Ambassador - John Lewis in Manchester
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Parfums Christian Dior that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Parfums Christian Dior will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Parfums Christian Dior and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Parfums Christian Dior
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Parfums Christian Dior, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Parfums Christian Dior!
