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For Companies At a Glance
- Tasks: Deliver luxury skincare treatments and provide personalised consultations to clients.
- Company: Join Dior at Selfridges, a leader in luxury skincare.
- Benefits: Competitive pay, training opportunities, and a vibrant work environment.
- Why this job: Be part of an innovative skincare journey and elevate client experiences.
- Qualifications: Experience in skincare treatments and a passion for beauty.
- Other info: Dynamic team atmosphere with opportunities for growth and learning.
The predicted salary is between 24000 - 36000 £ per year.
Dior is taking its luxury skincare expertise into the world of treatments. Be a part of the journey to deliver exquisite and luxury treatments with a compelling and unique service to match. This brand new concept embodies Dior Institut legitimacy and exclusive techniques. The Skincare Therapist will promote Dior image of skincare expertise via conducting Dior Private Skin Treatments and providing the highest standard of service to clients.
Responsibilities
- Conduct Dior Private Skin Treatments, including facial treatments, bespoke micropeeling and treatments for men.
- Provide personalized skincare diagnosis and consultation to customers and booking of skincare treatment service.
- Educate customers on Dior products, in particular on skincare application techniques and routines, and on the Dior brand.
- Achieve retail sales targets and facial targets on a monthly basis.
- Support team with planning and executing key events and PR activities when requested.
- Ensure the Welcome to Dior approach is embedded with every client interaction.
- Manage client bookings and build client profile tailored to treatments offered.
- Attend regular bespoke training and ensure product and service knowledge is promoted.
- Sell Dior products and skincare treatments and provide a high standard of service to customers on boutique or counter throughout the whole sale via Dior professional selling techniques.
- Able to cross sell makeup and fragrance / global approach.
- Coach Beauty Consultants on their skincare diagnosis, consultation and gestures and application tips (if Dior Cabin for Dior Private Skin Treatments at the counter).
- Update ipos tool with client data including all sales and client profile.
- Develop and utilise customer database on ipos to build clientele (phone calls, product launch events and appointments).
- Ensure that cabins are in line with hygiene and quality standards at all times.
- Monitor stock levels, report any issues to Boutique or Counter Manager to ensure there is sufficient stock, particularly on skincare products.
- Conduct all assigned operational and administrative tasks.
- Adhere to Dior grooming guidelines and Cabin and store standards.
- Respect corporate & counter rules and report to trade store management team and operational staff.
- Directly reports to Dior in-store management team and internal interactions with Training, Sales and Marketing Team Members.
- Represent the brand values towards the client and demonstrates a Dior attitude at all times.
Professional Experience
- Preferably with skincare luxury business experience.
- Previous professional treatment experience and understanding of skin analysis.
- Experience of Spa environment desirable.
- Experience of working in luxury retail environment but not essential.
- Possess formal skincare treatment professional certificate, NVQ or Diploma.
Profile
- Strong Client Centric mindset.
- Team player.
- Pro-active and positive mind-set.
- Out-going, courteous, genuine.
- Self-confident, liking contact with people and at ease to approach customers.
- Eager to satisfy customers and create trustful relationship.
- Comfortable working in a retail environment.
- Adaptable to novelty and change, eager to learn.
- Attention to detail, good organizational skills, priority setting and personal accountability.
- Result-oriented, always striving to achieve more.
- Creative and open to trends.
- Passionate about beauty and skincare.
Skills & Knowledge
- Selling skills and Customer-service skills.
- Confirmed aptitude on skincare application on face and body, especially on high level skincare treatments and use of skincare tools.
- Completed training on skincare knowledge, face and body applications.
- Excellent product knowledge on cosmetics, in particular skincare and skincare treatment.
- Excellent knowledge on the face and body anatomy, muscles, skin and how it functions.
- Good communication and interpersonal skills, fluent in local language.
- Able and willing to coach and develop people in skincare diagnosis & consultation.
Skincare Therapist - Selfridges London employer: Parfums Christian Dior
Contact Detail:
Parfums Christian Dior Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Skincare Therapist - Selfridges London
✨Tip Number 1
Get to know the brand inside out! Dive into Dior's history, values, and product lines. When you walk into that interview, you want to show them you're not just a fan of skincare but a true ambassador for the brand.
✨Tip Number 2
Practice your skincare consultations! Role-play with friends or family to nail down your approach. You want to be confident in diagnosing skin types and recommending treatments, so make sure you can do it smoothly and naturally.
✨Tip Number 3
Show off your sales skills! Think of examples where you've hit targets or gone above and beyond for customers. Dior loves results-driven individuals, so be ready to share your success stories during the chat.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Skincare Therapist - Selfridges London
Some tips for your application 🫡
Show Your Passion for Skincare: When you're writing your application, let your love for skincare shine through! Share any personal experiences or stories that highlight why you're passionate about beauty and skincare. We want to see that you’re not just applying for a job, but that you genuinely care about helping clients feel their best.
Tailor Your Application: Make sure to customise your application to fit the role of Skincare Therapist at Dior. Highlight relevant experience, especially in luxury skincare or retail environments. We appreciate when candidates take the time to align their skills with what we’re looking for, so don’t hold back!
Be Professional Yet Approachable: While we want to see your personality, it’s important to maintain a professional tone in your written application. Use clear language and avoid slang, but don’t be afraid to let your friendly side show. We’re all about creating trustful relationships with clients, so show us you can do the same in your writing!
Apply Through Our Website: We encourage you to submit your application through our website for the best chance of being noticed. It’s super easy and ensures your application goes directly to us. Plus, you’ll get to explore more about the role and our brand while you’re at it!
How to prepare for a job interview at Parfums Christian Dior
✨Know Your Skincare Stuff
Make sure you brush up on your skincare knowledge before the interview. Understand Dior's products, especially their skincare line, and be ready to discuss how you would educate clients on application techniques and routines.
✨Show Off Your Client-Centric Mindset
During the interview, highlight your experience in providing exceptional customer service. Share specific examples of how you've built trustful relationships with clients and how you’ve gone above and beyond to meet their needs.
✨Demonstrate Your Team Spirit
Dior values teamwork, so be prepared to talk about your experiences working collaboratively. Discuss how you’ve supported colleagues in achieving sales targets or executing events, showcasing your ability to contribute positively to a team environment.
✨Be Ready to Sell Yourself
Since this role involves achieving retail sales targets, practice your selling skills. Think of ways to present yourself as a product—what makes you unique? How can you convince them that you’re the best fit for the Skincare Therapist position?
