At a Glance
- Tasks: Drive beauty sales and provide a personalised luxury service to customers.
- Company: Join the iconic House of Dior at Selfridges London.
- Benefits: Competitive salary, employee discounts, and opportunities for growth.
- Other info: Dynamic retail environment with a focus on creativity and customer relationships.
- Why this job: Be part of a luxury brand that inspires joy and beauty.
- Qualifications: Experience in luxury sales and a passion for beauty products.
The predicted salary is between 30000 - 40000 € per year.
Do you wish to join the House of Dreams? In this House, you will continue to perpetuate the dream of our creator: that of a more beautiful and happier world. You will also consolidate our vision: to become the most desirable House in the world of beauty, an absolute reference of French luxury, a symbol of joy and hope.
Values
- Create Passionately
- Craft together with joy
- Excel for ultimate luxury
- Lead with audacity
- Cultivate triumphant inclusivity
- Commit and act to re-enchant the world.
Your Impact
Within the Retail team, the Dior Ambassador is responsible for driving beauty sales by achieving sales targets, promoting the brand, and providing a personalized luxury service to customers. This role is crucial for maintaining Parfums Christian Dior's image as a luxury brand and ensuring customer satisfaction and loyalty. The holder of this position will work closely with various functional partners, including the Counter Manager and other retail staff.
Job Responsibilities
- Pro-actively sell Parfums Christian Dior products and provide a luxury standard of service to customers.
- Be an expert on makeup and skincare, able to present and apply products to inspire and gain new clients.
- Achieve or exceed sales targets, as set by your line manager.
- Pro-actively link sell across product categories, to increase average transaction value (ATV) and average transaction units (ATU).
- Initiate contact with clients and welcome them both on counter and through traffic stopping.
- Develop personal relationships with clients and gain loyalty, introducing the DIOR VIP loyalty and reward scheme to all clients.
- Educate clients on Parfums Christian Dior products and the brand.
- Participate in merchandise management and ensure that it is in line with Corporate guidelines.
- Monitor stock levels, report any issues and ensure that there are sufficient levels.
- Adhere to all company procedures and policies, as outlined in the employee handbook.
- Update ipos tool with client data including all sales and client profile.
- Develop and utilise customer database on ipos to build clientele (phone calls, product launch events and appointments).
The responsibilities outlined in this job description are subject to change based on the company's needs and ongoing projects.
Profile
Previous experience working in a luxury, consultative sales role is required. Experience in beauty and/or fragrance sales is advantageous.
Soft Skills (aligned With Parfums Christian Dior Values)
- Create Passionately: Creative; able to recreate the emotions in clients of what fragrance was designed to encapsulate.
- Lead with Audacity: Self-confident; able to approach and engage with customers at ease. Driven and results-oriented, seeking out ways to continually grow the business through events and counter activity.
- Craft Together with Joy: Tenacious; willing to go the extra mile to ensure customer leaves having received the very best luxury service.
- Excel for Ultimate Luxury: Immaculately groomed and presented, embodying the elegance that customers identify with Parfums Christian Dior.
Hard Skills
- Strong selling skills.
- Proven sales track record in a luxury retail environment.
- Strong knowledge of beauty and skincare products (or ability to quickly acquire).
- Proficiency in using point-of-sale (POS) systems and customer relationship management (CRM) tools (e.g., ipos).
- Excellent product presentation and application.
Dior Ambassador - Selfridges London employer: Parfums Christian Dior
At Dior, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates creativity and inclusivity. As a Dior Ambassador at Selfridges London, you will not only have the opportunity to represent a prestigious luxury brand but also benefit from comprehensive training, career development opportunities, and a supportive team environment that encourages personal growth and excellence in service. Join us in crafting unforgettable experiences for our clients while being part of a company that values passion and commitment to beauty.
StudySmarter Expert Advice🤫
We think this is how you could land Dior Ambassador - Selfridges London
✨Tip Number 1
Get to know the brand inside out! Dive deep into Dior's history, values, and product lines. When you walk into that interview, you want to show them you're not just a fan but a true ambassador who embodies their vision.
✨Tip Number 2
Practice your selling skills! Role-play with friends or family to nail down how you'd approach customers and promote products. Remember, it’s all about creating that luxurious experience that makes clients feel special.
✨Tip Number 3
Network like a pro! Connect with current Dior employees on LinkedIn or attend beauty events. Building relationships can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join the team!
We think you need these skills to ace Dior Ambassador - Selfridges London
Some tips for your application 🫡
Show Your Passion for Beauty:When you're writing your application, let your love for beauty and luxury shine through! Share your experiences with makeup and skincare, and how they inspire you. We want to see that you’re not just applying for a job, but that you genuinely care about the products and the brand.
Tailor Your Application:Make sure to customise your application to reflect the values of Dior. Use keywords from the job description, like 'luxury', 'creativity', and 'customer relationships'. This shows us that you understand what we're all about and that you're the right fit for our team.
Highlight Your Sales Experience:Don’t forget to mention any previous experience in luxury retail or sales roles. We want to know how you've excelled in similar positions and how you can bring that success to Dior. Share specific achievements or targets you've hit to really make your application stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our brand and what we stand for!
How to prepare for a job interview at Parfums Christian Dior
✨Know Your Dior
Before the interview, dive deep into the world of Dior. Familiarise yourself with their latest products, brand values, and the overall luxury experience they offer. This knowledge will not only impress your interviewers but also help you articulate how you can embody the brand's essence as a Dior Ambassador.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, especially in luxury retail. Think of specific examples where you exceeded targets or provided exceptional customer service. Be ready to demonstrate how you can drive beauty sales and create lasting relationships with clients, aligning with Dior's vision of customer loyalty.
✨Embrace the Luxury Mindset
During the interview, embody the elegance and confidence that Dior represents. Dress impeccably and present yourself with poise. Your appearance should reflect the luxury standard expected from a Dior Ambassador, showing that you understand the importance of personal presentation in the beauty industry.
✨Engage with Passion
Express your passion for beauty and luxury during the interview. Share stories about how you've inspired clients or created memorable experiences in previous roles. This aligns with Dior's value of creating passionately and will demonstrate your commitment to providing a personalised luxury service.
