Position
DIOR Ambassador
LOCATION:
Frasers, Glasgow (House of Fraser)
HOURS:
Part-time, 30 hours
Job responsibilities
As an Ambassador for Parfums Christian Dior, you are a brand ambassador. In your role, you are responsible for driving beauty sales by achieving your sales targets while promoting the brand and providing a personalised luxury service to customers.
Through your passion for the brand you will demonstrate an attitude that befits Parfums Christian Dior at all times.
Sales
MAIN RESPONSIBILITIES
To be an expert on makeup and skincare, able to present and apply products to inspire and gain new clients
- To pro - actively sell Parfums Christian Dior products and provide a luxury standard of service to customers
- To be aware of and achieve or exceed sales targets, as set by your line manager
- To pro - actively link sell across product categories, to increase average transaction value (ATV) and average transaction units (ATU)
- KPI - To achieve set sales targets
Service
- To be knowledgeable on all Parfums Christian Dior products and be able to propose personalised products to clients
- To initiate contact with clients and welcome them both on counter and through traffic stopping
- To develop personal relationships with clients and gain loyalty, introducing the DIOR VIP loyalty and reward scheme to all clients
- To educate clients on Parfums Christian Dior products and the brand
- KPI - to achieve target for Mystery Shopping
General
- To participate in merchandise management and ensure that it is in line with Corporate guidelines
- To monitor stock levels, report any issues and ensure that there are sufficient levels
- To adhere to all company procedures and policies, as outlined in the employee handbook
- To update ipos tool with client data including all sales and client profile
- To develop and utilise customer database on ipos to build clientele (phone calls, product launch events and appointments)
Profile
Person Specification
In order to be successful in this role, you will be:
- Creative; able to recreate the emotions in clients of what fragrance was designed to encapsulate
- Tenacious; willing to go the extra mile to ensure customer leaves having received the very best luxury service
- You will be driven and results orientated, seeking out ways to continually grow the business through events and counter activity
- Self confident, you will be able to approach and engage with customers at ease, using your strong selling skills
- Immaculately groomed and presented, you will embody the elegance that customers have come to identify with Parfums Christian Dior
Previous experience working in a luxury, consultative sales role is required. Experience in beauty and/or fragrance sales is advantageous.
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Dior Ambassador in Glasgow employer: Parfums Christian Dior
At Dior, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates creativity and inclusivity. As a Seasonal Sales Assistant in London, you will not only have the opportunity to engage with luxury beauty products but also benefit from comprehensive training and growth opportunities within a globally renowned brand. Join us in crafting unforgettable experiences for our clients while enjoying the perks of working in one of the world's most iconic fashion houses.
