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For Companies At a Glance
- Tasks: Drive fragrance and beauty sales while providing a personalised luxury service to customers.
- Company: Join the iconic House of Dior, a symbol of French luxury and beauty.
- Benefits: Competitive pay, inclusive culture, and opportunities for personal growth.
- Why this job: Be a brand ambassador and inspire clients with your passion for beauty.
- Qualifications: Experience in luxury sales and a love for beauty and fragrance.
- Other info: Embrace diversity and inclusivity in a vibrant work environment.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Overview
POSITION: DIOR SKINCARE THERAPIST
LOCATION: SELFRIDGES LONDON
Do you wish to join the House of Dreams? In this House, you will continue to perpetuate the dream of our creator: that of a more beautiful and happier world. You will also consolidate our vision: to become the most desirable House in the world of beauty, an absolute reference of French luxury, a symbol of joy and hope.
This vision is carried by our six values that you will embody daily as designers of dreams - values that engage and define us:
- Create Passionately
- Craft together with joy
- Excel for ultimate luxury
- Lead with audacity
- Cultivate Triumphant inclusivity
- Commit and act to re-enchant the world
Your Impact:
As a Beauty Consultant for Parfums Christian Dior, you are a brand ambassador. In your role, you are responsible for driving fragrance & beauty sales by achieving your sales targets while promoting the brand and providing a personalised luxury service to customers. Through your passion for the brand you will demonstrate an attitude that befits Parfums Christian Dior at all times.
Responsibilities
Sales- To be an expert in Fragrance, makeup and skincare, able to present and apply products to inspire and gain new clients
- To pro-actively sell Parfums Christian Dior products and provide a luxury standard of service and experience to customers
- To be aware of and achieve or exceed sales targets, as set by your line manager
- To pro-actively link & cross sell over all product categories, to increase average transaction value (ATV) and items per transaction (IPT)
- KPI - To achieve set sales targets
- To be knowledgeable on all Parfums Christian Dior products and be able to propose personalised products to clients
- To initiate contact with clients and welcome them both on counter and through traffic stopping
- To develop personal relationships with clients and gain loyalty, introducing the DIOR “My Exclusive Loyalty Programme” reward scheme to all clients
- To educate clients on Parfums Christian Dior products and the brands rich heritage
- KPI - to deliver expertise in a Clients Experience (CX) & NPS feedback scores
- To participate in merchandise management and ensure that it is in line with Corporate guidelines, protecting the brands image
- To monitor stock levels, report any issues and ensure that there are sufficient levels
- To adhere to all company procedures and policies, as outlined in the employee handbook
- To Build a strong Brand database - update ipos tool with client data including all sales and client profile
- To develop and utilise customer database on ipos to build clientele (phone calls, product launch events and appointments)
* The responsibilities outlined in this job description are subject to change based on the company's needs and ongoing projects.
Inclusivity is not just a noble principle; it is the very heart of our excellence. In a world where our clients, talents, and ideas increasingly come from diverse backgrounds, our diversity is our strength. At Parfums Christian Dior, this means being a House where everyone feels respected, welcomed, and valued, regardless of their uniqueness. Because we know well: a House that reflects this diversity is a sustainable, vibrant House, rooted in both dreams and reality. Inclusivity cannot be decreed; it is practiced daily.
(If you require any reasonable adjustments within the application process, feel free to indicate it in your application).
Previous experience working in a luxury, consultative sales role is required. Experience in beauty and/or fragrance sales is advantageous.
Soft skills that align with our values:
- Create Passionately: Creative & Innovative, Initiative, Resourceful, Resilience
- Lead with Audacity: Exemplary Leadership & People Management Capacity, Assertive & Proactive, Entrepreneurial, Critical Thinking, Stakeholder Management Capacity
- Craft Together with Joy: Teamwork & Collaboration, Emotional Intelligence, Communication & Interpersonal skills
- Cultivate Triumphant Inclusivity: Learning Agility, Integrity, Empathy
- Excel for Ultimate Luxury: Attention to detail, Strategic Thinking, Work Ethic, Numeracy/Analytical
- Commit & Act to re-enchant the world: Change Management, Business Acumen, Adaptability, Problem Solving, Purpose Driven Management
Hard Skills:
- Previous experience working in a luxury, consultative sales role is required.
- Experience in beauty and/or fragrance sales is advantageous.
Dior Skincare Therapist - Selfridges London employer: Parfums Christian Dior
Contact Detail:
Parfums Christian Dior Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dior Skincare Therapist - Selfridges London
✨Tip Number 1
Get to know the brand inside out! Dive deep into Dior's history, values, and product range. This knowledge will not only impress during interviews but also help you connect with customers authentically.
✨Tip Number 2
Network like a pro! Attend beauty events or workshops where you can meet industry professionals. Building relationships can lead to job opportunities that aren’t even advertised yet!
✨Tip Number 3
Practice your sales pitch! Role-play with friends or family to refine your approach. Show how you can create a luxurious experience for clients while hitting those sales targets.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Dior Skincare Therapist - Selfridges London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for beauty and luxury shine through. We want to see how much you love the Dior brand and how you can embody our values in your role as a Skincare Therapist.
Tailor Your CV: Make sure your CV is tailored to highlight your experience in luxury sales and customer service. We’re looking for specific examples that demonstrate your ability to create a personalised luxury experience for clients.
Be Authentic: Don’t be afraid to show your personality in your application. We value authenticity and want to know what makes you unique. Share your story and how it aligns with our vision of inclusivity and joy.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Parfums Christian Dior
✨Know Your Dior
Before the interview, dive deep into the world of Dior. Familiarise yourself with their skincare products, fragrances, and the brand's heritage. This knowledge will not only impress your interviewers but also help you demonstrate your passion for the brand.
✨Showcase Your Sales Skills
Prepare to discuss your previous experience in luxury sales. Think of specific examples where you exceeded sales targets or provided exceptional customer service. Highlight how you can apply these skills to drive sales at Dior and create memorable experiences for clients.
✨Emphasise Inclusivity
Dior values inclusivity, so be ready to share how you’ve fostered a welcoming environment in past roles. Discuss your approach to building relationships with diverse clients and how you can contribute to creating a vibrant atmosphere at Selfridges.
✨Dress the Part
As a potential ambassador for Dior, your appearance matters. Dress elegantly and professionally for the interview, reflecting the luxury image of the brand. This shows that you understand the importance of presentation in the beauty industry.