At a Glance
- Tasks: Drive fragrance and beauty sales while providing a personalised luxury service to customers.
- Company: Join the iconic Parfums Christian Dior team at Selfridges, London.
- Benefits: Gain valuable experience in luxury retail and enhance your sales skills.
- Other info: Embrace inclusivity and grow in a dynamic, supportive environment.
- Why this job: Be a brand ambassador for Dior and inspire clients with your passion for beauty.
- Qualifications: Previous luxury sales experience is essential; beauty knowledge is a plus.
The predicted salary is between 28600 - 30506 £ per year.
Position
Dior LCP Fragrance Consultant
Location
Selfridges, W1 London
Hours
Full Time, Temporary Position
Your Impact
As a beauty consultant for Parfums Christian Dior, you are a brand ambassador responsible for driving fragrance and beauty sales by achieving your sales targets while promoting the brand and providing a personalised luxury service to customers.
- Sales Responsibilities
- Be an expert in fragrance, makeup and skincare; present and apply products to inspire and gain new clients.
- Proactively sell Parfums Christian Dior products and provide a luxury standard of service.
- Meet or exceed sales targets set by your line manager.
- Cross‑sell across all product categories to increase average transaction value and items per transaction.
- Service Responsibilities
- Be knowledgeable on all Parfums Christian Dior products and propose personalised products to clients.
- Initiate contact with clients and welcome them on counter and via traffic stopping.
- Develop personal relationships with clients and gain loyalty, introducing the Dior 'My Exclusive Loyalty Programme' reward scheme.
- Educate clients on Parfums Christian Dior products and the brand’s heritage.
- Deliver expertise reflected in client experience (CX) and NPS feedback scores.
- General Responsibilities
- Participate in merchandise management in line with corporate guidelines, protecting the brand’s image.
- Monitor stock levels, report any issues and ensure sufficient inventory.
- Adhere to all company procedures and policies.
- Build a strong brand database by updating the ipos tool with client data, sales and client profiles.
- Develop and utilise the customer database on ipos for clientele events and appointments.
Qualifications
Previous experience working in a luxury, consultative sales role is required. Experience in beauty and/or fragrance sales is advantageous.
Soft Skills That Align With Our Values
• Create Passionately
- Creative – able to recreate the emotions in clients of what fragrance was designed to encapsulate.
• Lead with Audacity
- Tenacious – willing to go the extra mile to ensure customers leave having received the very best luxury service.
- Driven and results oriented – seeking ways to continually grow the business through events and counter activity.
- Self‑confident – able to approach and engage with customers at ease, using strong selling skills.
• Excel for Ultimate Luxury
- Immaculately groomed and presented – embodying the elegance that customers identify with Parfums Christian Dior.
- Hard Skills
- Expert knowledge of fragrances: able to evoke passionate responses to fragrance notes.
- Product knowledge: knowledgeable on all Parfums Christian Dior products, especially fragrances.
- Selling techniques: proven ability to achieve or exceed sales targets and link‑sell across product categories.
- Client relationship management: ability to develop personal relationships with clients and introduce loyalty schemes.
- Merchandise management: understanding and adherence to corporate guidelines.
- Inventory monitoring: ability to monitor stock levels and report issues.
- Additional Information
At Parfums Christian Dior, inclusivity is core to our excellence.
We strive to create an environment where everyone feels respected, welcomed, and valued, regardless of their background. (If you require any reasonable adjustments within the application process, please indicate it in your application.)
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Dior LCP Fragrance Consultant - Selfridges London employer: Parfums Christian Dior
Parfums Christian Dior in Manchester offers a vibrant and dynamic work environment where luxury meets exceptional service. As a Dior Luxury Beauty Consultant, you will benefit from comprehensive training and development opportunities, allowing you to grow your career within a prestigious brand. The company fosters a culture of excellence and creativity, ensuring that every employee feels valued and empowered to deliver unforgettable client experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Dior LCP Fragrance Consultant - Selfridges London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Parfums Christian Dior, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Parfums Christian Dior!
We think you need these skills to ace Dior LCP Fragrance Consultant - Selfridges London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Parfums Christian Dior, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Parfums Christian Dior and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Parfums Christian Dior that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Parfums Christian Dior
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
