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For Companies At a Glance
- Tasks: Drive beauty sales and provide personalised luxury service to customers.
- Company: Join the iconic Parfums Christian Dior team at Selfridges London.
- Benefits: Competitive salary, dynamic work environment, and opportunities for personal growth.
- Why this job: Be a brand ambassador and inspire clients with your passion for beauty.
- Qualifications: Experience in luxury sales and strong customer engagement skills.
- Other info: Embrace diversity in a fulfilling workplace that values individuality.
The predicted salary is between 28800 - 43200 £ per year.
As a Beauty Consultant for Parfums Christian Dior, you are a brand ambassador. In your role, you are responsible for driving beauty sales by achieving your sales targets while promoting the brand and providing a personalised luxury service to customers. Through your passion for the brand, you will demonstrate an attitude that befits Parfums Christian Dior at all times.
Main Responsibilities
- To be an expert on makeup and skincare, able to present and apply products to inspire and gain new clients.
- To pro-actively sell Parfums Christian Dior products and provide a luxury standard of service to customers.
- To be aware of and achieve or exceed sales targets, as set by your line manager.
- To pro-actively link sell across product categories, to increase average transaction value (ATV) and average transaction units (ATU).
- KPI – To achieve set sales targets.
Service
- To be knowledgeable on all Parfums Christian Dior products and be able to propose personalised products to clients.
- To initiate contact with clients and welcome them both on counter and through traffic stopping.
- To develop personal relationships with clients and gain loyalty, introducing the DIOR VIP loyalty and reward scheme to all clients.
- To educate clients on Parfums Christian Dior products and the brand.
- KPI – to achieve target for Mystery Shopping.
General
- To participate in merchandise management and ensure that it is in line with Corporate guidelines.
- To monitor stock levels, report any issues and ensure that there are sufficient levels.
- To adhere to all company procedures and policies, as outlined in the employee handbook.
- To update ipos tool with client data including all sales and client profile.
- To develop and utilise customer database on ipos to build clientele (phone calls, product launch events and appointments).
Profile Person Specification
- Creative; able to recreate the emotions in clients of what fragrance was designed to encapsulate.
- Tenacious; willing to go the extra mile to ensure customer leaves having received the very best luxury service & experience.
- You will be driven and results orientated, seeking out ways to continually grow the business through events and counter activity.
- Self-confident, you will be able to approach and engage with customers at ease, using your strong selling skills.
- Immaculately groomed and presented, you will embody the elegance that customers have come to identify with Parfums Christian Dior.
- Previous experience working in a luxury, consultative sales role is required. Experience in beauty and/or fragrance sales is advantageous.
At Parfums Christian Dior, the excellence of our House is based on the alliance between our heritage and our forward-looking values. We are convinced that diversity, within an inclusive and fulfilling work environment, enriches our teams. We encourage diversity in all its forms in our recruitment and respect the individuality of each candidate.
Dior Beauty Consultant - Selfridges London employer: Parfums Christian Dior
Contact Detail:
Parfums Christian Dior Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dior Beauty Consultant - Selfridges London
✨Tip Number 1
Get to know the brand inside out! Dive deep into Dior's products and values. When you chat with potential employers, show off your passion for the brand and how you can embody its luxury service.
✨Tip Number 2
Practice your selling skills! Role-play with friends or family to get comfortable with pitching products and engaging customers. The more confident you are in your approach, the better your chances of landing that beauty consultant role.
✨Tip Number 3
Network like a pro! Attend beauty events or workshops to meet industry insiders. Building connections can open doors and give you insights into what it takes to succeed at Dior.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Dior Beauty Consultant - Selfridges London
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for beauty and luxury shine through! Share your experiences with makeup and skincare, and how they inspire you to connect with customers. We want to see that you're not just applying for a job, but that you're genuinely excited about being a part of the Dior family.
Tailor Your Application: Make sure to customise your application to reflect the specific role of a Beauty Consultant at Dior. Highlight any relevant experience in luxury sales or customer service, and don’t forget to mention how you can help achieve those sales targets. We appreciate candidates who take the time to align their skills with our needs!
Be Personable and Engaging: Your written application is your first chance to show us your personality! Use a friendly tone and engage us with your storytelling. Share anecdotes that demonstrate your ability to build relationships with clients and provide exceptional service. Remember, we’re looking for someone who embodies the elegance of Dior!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. This way, your application will go straight to the right people. Plus, it shows us that you’re proactive and serious about joining our team. Don’t miss out on this opportunity!
How to prepare for a job interview at Parfums Christian Dior
✨Know Your Products Inside Out
As a Beauty Consultant, you need to be an expert on all Parfums Christian Dior products. Before the interview, make sure you research the brand's history, key products, and latest launches. This will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you've achieved targets in the past. Think of specific examples where you went the extra mile for a customer or successfully upsold products. This will demonstrate your results-oriented mindset and ability to drive sales.
✨Practice Your Customer Engagement Techniques
Since building relationships with clients is crucial, practice how you would approach and engage customers. Role-play scenarios where you welcome clients, educate them about products, and introduce loyalty schemes. This will help you feel more confident during the interview.
✨Dress to Impress
As a representative of Parfums Christian Dior, your appearance matters. Dress immaculately and embody the elegance associated with the brand. This not only reflects your understanding of the luxury market but also sets a positive tone for the interview.
