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For Companies At a Glance
- Tasks: Drive beauty sales and provide personalised luxury service to customers.
- Company: Join the iconic Parfums Christian Dior team at John Lewis, W1 London.
- Benefits: Competitive salary, employee discounts, and a vibrant work environment.
- Why this job: Be a brand ambassador and inspire clients with your passion for beauty.
- Qualifications: Experience in luxury sales and a flair for makeup and skincare.
- Other info: Embrace diversity in a fulfilling workplace with excellent growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
As a Beauty Consultant for Parfums Christian Dior, you are a brand ambassador. In your role, you are responsible for driving beauty sales by achieving your sales targets while promoting the brand and providing a personalised luxury service to customers. Through your passion for the brand, you will demonstrate an attitude that befits Parfums Christian Dior at all times.
Main Responsibilities
- Sales
- To be an expert on makeup and skincare, able to present and apply products to inspire and gain new clients.
- To pro-actively sell Parfums Christian Dior products and provide a luxury standard of service to customers.
- To be aware of and achieve or exceed sales targets, as set by your line manager.
- To pro-actively link sell across product categories, to increase average transaction value (ATV) and average transaction units (ATU).
- KPI - To achieve set sales targets.
- To be knowledgeable on all Parfums Christian Dior products and be able to propose personalised products to clients.
- To initiate contact with clients and welcome them both on counter and through traffic stopping.
- To develop personal relationships with clients and gain loyalty, introducing the DIOR VIP loyalty and reward scheme to all clients.
- To educate clients on Parfums Christian Dior products and the brand.
- KPI - to achieve target for Mystery Shopping.
- To participate in merchandise management and ensure that it is in line with Corporate guidelines.
- To monitor stock levels, report any issues and ensure that there are sufficient levels.
- To adhere to all company procedures and policies, as outlined in the employee handbook.
- To update ipos tool with client data including all sales and client profile.
- To develop and utilise customer database on ipos to build clientele (phone calls, product launch events and appointments).
At Parfums Christian Dior, the excellence of our House is based on the alliance between our heritage and our forward-looking values. We are convinced that diversity, within an inclusive and fulfilling work environment, enriches our teams. We encourage diversity in all its forms in our recruitment and respect the individuality of each candidate.
Person Specification
- Creative; able to recreate the emotions in clients of what fragrance was designed to encapsulate.
- Tenacious; willing to go the extra mile to ensure customer leaves having received the very best luxury service & experience.
- You will be driven and results orientated, seeking out ways to continually grow the business through events and counter activity.
- Self-confident, you will be able to approach and engage with customers at ease, using your strong selling skills.
- Immaculately groomed and presented, you will embody the elegance that customers have come to identify with Parfums Christian Dior.
- Previous experience working in a luxury, consultative sales role is required. Experience in beauty and/or fragrance sales is advantageous.
Dior Beauty Consultant - John Lewis, w1 London employer: Parfums Christian Dior
Contact Detail:
Parfums Christian Dior Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dior Beauty Consultant - John Lewis, w1 London
✨Tip Number 1
Get to know the brand inside out! Dive deep into Dior's history, products, and values. This knowledge will not only help you stand out during interviews but also show your genuine passion for the brand.
✨Tip Number 2
Practice your sales pitch! Role-play with a friend or in front of the mirror. Focus on how you can link sell across product categories and provide that luxury service that Dior is known for.
✨Tip Number 3
Network like a pro! Attend beauty events or workshops where you can meet industry professionals. Building relationships can lead to insider tips and even job opportunities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Dior family. Don’t miss out!
We think you need these skills to ace Dior Beauty Consultant - John Lewis, w1 London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for beauty and luxury shine through! We want to see how excited you are about Parfums Christian Dior and how you can bring that energy to the role.
Tailor Your CV: Make sure your CV is tailored to highlight your experience in luxury sales and customer service. We’re looking for specific examples of how you've gone the extra mile for clients, so don’t hold back!
Be Personable: In your cover letter, be yourself! We value individuality, so share a bit about your personality and how you connect with customers. This is your chance to show us how you build relationships and create loyalty.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Parfums Christian Dior
✨Know Your Products Inside Out
As a Beauty Consultant, you need to be an expert on all Parfums Christian Dior products. Before the interview, make sure you research the brand's history, key products, and latest launches. This will not only impress your interviewers but also show your passion for the brand.
✨Demonstrate Your Sales Skills
Prepare to discuss your previous sales experiences and how you've achieved targets in the past. Think of specific examples where you went the extra mile for a customer or successfully linked products. This will highlight your results-oriented mindset and ability to drive sales.
✨Showcase Your Customer Service Approach
Since providing a luxury standard of service is crucial, be ready to share how you build relationships with clients. Discuss any strategies you've used to create loyalty and enhance customer experiences. This will demonstrate that you understand the importance of personalised service.
✨Dress to Impress
As a representative of Parfums Christian Dior, your appearance matters. Dress immaculately and embody the elegance associated with the brand. This not only reflects your understanding of the role but also sets a positive tone for the interview.
