At a Glance
- Tasks: Drive beauty sales and provide personalised luxury service to customers.
- Company: Join the iconic Parfums Christian Dior team at Heathrow Airport.
- Benefits: Competitive salary, employee discounts, and a vibrant work environment.
- Other info: Embrace diversity in a fulfilling workplace with excellent growth opportunities.
- Why this job: Be a brand ambassador and inspire clients with luxury beauty products.
- Qualifications: Experience in luxury sales and a passion for beauty and fragrance.
The predicted salary is between 36000 - 60000 £ per year.
As a Beauty Consultant for Parfums Christian Dior, you are a brand ambassador. In your role, you are responsible for driving beauty sales by achieving your sales targets while promoting the brand and providing a personalised luxury service to customers. Through your passion for the brand, you will demonstrate an attitude that befits Parfums Christian Dior at all times.
Sales Main Responsibilities
- To be an expert on makeup and skincare, able to present and apply products to inspire and gain new clients.
- To pro-actively sell Parfums Christian Dior products and provide a luxury standard of service to customers.
- To be aware of and achieve or exceed sales targets, as set by your line manager.
- To pro-actively link sell across product categories, to increase average transaction value (ATV) and average transaction units (ATU).
- KPI - To achieve set sales targets.
Service
- To be knowledgeable on all Parfums Christian Dior products and be able to propose personalised products to clients.
- To initiate contact with clients and welcome them both on counter and through traffic stopping.
- To develop personal relationships with clients and gain loyalty, introducing the DIOR VIP loyalty and reward scheme to all clients.
- To educate clients on Parfums Christian Dior products and the brand.
- KPI - to achieve target for Mystery Shopping.
General
- To participate in merchandise management and ensure that it is in line with Corporate guidelines.
- To monitor stock levels, report any issues and ensure that there are sufficient levels.
- To adhere to all company procedures and policies, as outlined in the employee handbook.
- To update ipos tool with client data including all sales and client profile.
- To develop and utilise customer database on ipos to build clientele (phone calls, product launch events and appointments).
Profile Person Specification
- Creative; able to recreate the emotions in clients of what fragrance was designed to encapsulate.
- Tenacious; willing to go the extra mile to ensure customer leaves having received the very best luxury service & experience.
- You will be driven and results orientated, seeking out ways to continually grow the business through events and counter activity.
- Self-confident, you will be able to approach and engage with customers at ease, using your strong selling skills.
- Immaculately groomed and presented, you will embody the elegance that customers have come to identify with Parfums Christian Dior.
- Previous experience working in a luxury, consultative sales role is required. Experience in beauty and/or fragrance sales is advantageous.
Additional Information
At Parfums Christian Dior, the excellence of our House is based on the alliance between our heritage and our forward-looking values. We are convinced that diversity, within an inclusive and fulfilling work environment, enriches our teams. We encourage diversity in all its forms in our recruitment and respect the individuality of each candidate.
Dior Beauty Consultant- Heathrow employer: Parfums Christian Dior
Parfums Christian Dior is an exceptional employer, offering a vibrant and inclusive work culture at Heathrow Airport where creativity and passion for beauty thrive. Employees benefit from comprehensive training, opportunities for personal growth, and the chance to represent a prestigious brand known for its luxury and elegance. With a focus on diversity and a commitment to providing a rewarding customer experience, working with Dior means being part of a team that values excellence and innovation in the beauty industry.
StudySmarter Expert Advice🤫
We think this is how you could land Dior Beauty Consultant- Heathrow
✨Tip Number 1
Get to know the brand inside out! Dive deep into Dior's products and values. When you walk into that interview, your passion for the brand should shine through. Show them you’re not just another candidate; you’re a true ambassador for Dior.
✨Tip Number 2
Practice your selling skills! Role-play with friends or family to get comfortable with presenting products and engaging customers. Remember, it’s all about creating that luxury experience, so make sure you can do it effortlessly.
✨Tip Number 3
Network like a pro! Connect with current Dior employees on LinkedIn or at events. Building relationships can give you insider tips and might even lead to a referral. Plus, it shows your commitment to being part of the Dior family.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you that dream job!
We think you need these skills to ace Dior Beauty Consultant- Heathrow
Some tips for your application 🫡
Show Your Passion for Beauty:When writing your application, let your love for beauty and luxury shine through! Share your experiences with makeup and skincare, and how they inspire you to connect with customers. We want to see that you're not just applying for a job, but that you're genuinely excited about being a part of the Dior family.
Tailor Your Application:Make sure to customise your application to reflect the specific role of a Beauty Consultant at Dior. Highlight any relevant experience in luxury sales or customer service, and don’t forget to mention how you can help achieve those sales targets. We appreciate candidates who take the time to align their skills with our needs!
Be Personable and Engaging:Your written application is your first chance to show us your personality! Use a friendly tone and engage us with your storytelling. Share anecdotes that demonstrate your ability to build relationships with clients and provide exceptional service. Remember, we’re looking for someone who embodies the elegance of Dior!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s straightforward and ensures your application gets to the right people. Plus, it shows us that you’re proactive and keen to join our team at Heathrow Airport!
How to prepare for a job interview at Parfums Christian Dior
✨Know Your Products Inside Out
As a Beauty Consultant, you need to be an expert on Dior's makeup and skincare lines. Before the interview, make sure you research the latest products, their benefits, and how they can meet customer needs. This knowledge will help you demonstrate your passion for the brand and your ability to provide personalised recommendations.
✨Show Off Your Sales Skills
Since achieving sales targets is a key part of the role, prepare examples of how you've successfully driven sales in previous positions. Think about specific strategies you used to upsell or cross-sell products, and be ready to discuss how you can apply those techniques at Dior.
✨Emphasise Customer Relationships
Dior values personal connections with clients, so be prepared to talk about how you've built loyalty in past roles. Share stories that highlight your ability to engage customers, understand their needs, and create memorable experiences that keep them coming back.
✨Dress to Impress
As a representative of a luxury brand, your appearance matters. Make sure you dress impeccably for the interview, reflecting the elegance associated with Dior. This not only shows your understanding of the brand but also demonstrates your commitment to embodying its values.