At a Glance
- Tasks: Engage customers as a personal shopper and provide memorable experiences with Dior products.
- Company: Join the iconic House of Dior, known for luxury and beauty.
- Benefits: Competitive pay, inclusive culture, and opportunities for personal growth.
- Other info: Dynamic environment focused on teamwork and inclusivity.
- Why this job: Be part of a dream team that redefines beauty and luxury.
- Qualifications: Experience in retail or luxury service, with strong communication skills.
The predicted salary is between 25000 - 30000 £ per year.
Position: Dior Ambassador
Hours: 30 hrs
Location: Pearsons, Enfield
Overview: Do you wish to join the House of Dreams? In this House, you will continue to perpetuate the dream of our creator: a more beautiful and happier world. You will also consolidate our vision to become the most desirable House in the world of beauty. We base our daily work on six values: Create Passionately, Craft together with joy, Excel for ultimate luxury, Lead with audacity, Cultivate triumphant inclusivity, Commit and act to re-enchant the world. Design your dreams with Dior.
Job Responsibilities:
- Conduct in-store and/or remote selling activities, acting as a personal shopper.
- Sell Dior products by meeting client needs and providing a memorable experience through the Brand D.I.O.R. method.
- Initiate contact with customers and welcome them on counter and through traffic‑stopping.
- Identify and understand customers’ needs.
- Propose and demonstrate personalized product offers and complementary products within and across categories.
- Communicate passionately and educate clients on the brand and products.
- Achieve retail sales targets and contribute to counter KPIs on a monthly basis.
- Develop durable relationships with existing clients in store and remotely.
- Engage new clients to the brand through genuine human interaction.
- Register client data in the dedicated system and perform all CRM and clienteling activities.
- Leverage Dior content and tools to drive traffic, develop client loyalty and take actions.
- Know and apply merchandising guidelines; monitor stock levels and report insufficient stock.
- Monitor shelves inventory and display new products when needed.
- Operate cash registers and close daily revenues.
- Carry out all assigned operational and administrative tasks.
- Maintain good relationships with retailers.
- Respect corporate & counter rules and Dior grooming guidelines.
Profile:
- Preferably previous professional experience in retail or service industry, ideally within luxury retail for 1–2 years.
- The candidate should have a proven track record of excelling in retail results and working in a luxury environment.
Soft Skills:
- Critical Thinking
- Teamwork & Collaboration
- Communication & Interpersonal skills
- Attention to detail
- Strategic Thinking
- Adaptability
Hard Skills:
- Embraces new technologies: readiness to adopt and learn new technologies.
Inclusivity is the heart of our excellence. At Parfums Christian Dior, we create a workplace where everyone feels respected, welcomed, and valued, regardless of their uniqueness. If you require any reasonable adjustments within the application process, please indicate it.
Dior Ambassador - Pearsons employer: Parfums Christian Dior
Parfums Christian Dior in Manchester offers a vibrant and dynamic work environment where luxury meets exceptional service. As a Dior Luxury Beauty Consultant, you will benefit from comprehensive training and development opportunities, allowing you to grow your career within a prestigious brand. The company fosters a culture of excellence and creativity, ensuring that every employee feels valued and empowered to deliver unforgettable client experiences.
