Customer Success Manager

Customer Success Manager

Our client’s broad range of best-in-class supply chain solutions goes beyond software. Their comprehensive offering makes them the leading supplier of fully integrated digitised processes and automation solutions within financial/fintech markets. They’re now looking for ambitious, customer-led candidates, with commercial acumen and excellent communication skills, to continue to further relationships and build revenue with existing clients.

Customer Success Manager, Entry Level Package:

• A competitive basic salary of £36k
• OTE/Commission taking your total package higher, to an initial £36k
• Mobile and laptop
• Excellent progression, learning and development potential
• Regular socials in a welcoming, inclusive environment
• Lucrative bonus and incentive schemes
• Fantastic offices in an attractive, central location

Customer Success Manager, Entry Level Role:

• Deliver on your assigned revenue and profit margin targets
• Devise account plans and strategy development for a defined group of existing customers
• Work collaboratively with the wider Account Business and New Business teams
• Manage relationships with customers, representing their interests and actively listening to determine how the company can help them and cross-sell their services
• Develop and nurture a high level of solution knowledge, and obtain a thorough understanding of the marketplace, the company’s competitors, and your customers

Customer Success Manager, Entry Level Requirements:

• Degree educated to a minimum 2.1 standard
• Possess exceptional communication and interpersonal skills – you must really enjoy engaging with others on a regular basis
• Proficient in the Microsoft Office Suite
• Self-motivated, with a strong desire to succeed

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