At a Glance
- Tasks: Manage and grow customer relationships while spotting commercial opportunities.
- Company: Leading managed service provider in telecoms and IT solutions.
- Benefits: Generous leave, health perks, pension scheme, and discounts on entertainment.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Join a fun, supportive team and make a real impact on customer success.
- Qualifications: 2 years of B2B account management experience and strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
Are you a relationship-driven professional with a knack for spotting commercial opportunities? We are a leading managed service provider delivering seamless telecoms and IT solutions to businesses of all sizes. We are looking for a motivated Desk-Based Account Manager to join our fast-paced, team-driven environment in Northampton.
As a Desk-Based Account Manager, you will manage and grow a portfolio of existing customers. This is the perfect role for someone who enjoys commercial conversations and relationship management without the pressure of a pure "hunter" sales role.
- Customer Retention: Act as the primary commercial point of contact, ensuring contracts are renewed on time and building strong, long-term relationships. Identify and qualify cross-sell and upsell opportunities to deepen customer relationships and grow revenue. Support growth through networking events, exhibitions, and proactive outreach to generate new leads.
- CRM Excellence: Maintain accurate records of customer interactions, renewals, and pipeline forecasts.
Experience: At least 2 years of B2B account management experience.
Communication: You are a clear and influential communicator, especially over the phone.
Tech Savvy: You are highly proficient in MS Office, particularly Excel, and comfortable using CRM systems.
We believe in working hard, supporting each other, and having fun along the way. Beyond a competitive salary, we offer:
- Generous Leave: 22 days holiday plus your birthday off, increasing to 25 days in your second year.
- Health & Wellbeing: NHS Healthcare Top-Up Cash Plan and Death in Service benefit (3x salary).
- Perks: Pension scheme and a discount scheme for entertainment, shopping, and leisure.
Apply today and become part of a culture that values fresh thinking and celebrates your impact!
Account Manager - Media Bedrijf employer: Pareto
Join a dynamic team in Northampton as a Desk-Based Account Manager, where your relationship-building skills will thrive in a supportive and fun work environment. We prioritise employee growth with generous leave, health benefits, and a culture that celebrates innovation and collaboration, making us an excellent employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager - Media Bedrijf
✨Tip Number 1
Network like a pro! Attend industry events and connect with people in the telecoms and IT space. Building relationships can lead to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your communication skills! When you get the chance to chat with potential employers, be clear and engaging. Remember, they want to see how you handle conversations, especially over the phone.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like us at StudySmarter, and express your interest in working with them. You never know what might come up!
✨Tip Number 4
Keep your CRM skills sharp! Familiarise yourself with different systems and show that you can maintain accurate records. This will set you apart as a candidate who’s ready to hit the ground running.
We think you need these skills to ace Account Manager - Media Bedrijf
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your B2B account management experience and any relevant achievements that showcase your relationship-building abilities.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the Desk-Based Account Manager role. Share specific examples of how you've successfully managed customer relationships and identified commercial opportunities in the past.
Show Off Your Communication Skills:Since this role involves a lot of phone communication, make sure your written application is clear and engaging. Use a friendly tone and be concise, as this will reflect your ability to communicate effectively with clients.
Apply Through Our Website:We encourage you to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows us you're keen on joining our team!
How to prepare for a job interview at Pareto
✨Know Your Customers
Before the interview, research the company’s existing customer base and their needs. Understanding who they serve will help you demonstrate your ability to manage and grow those relationships effectively.
✨Showcase Your Communication Skills
As a Desk-Based Account Manager, clear communication is key. Prepare examples of how you've successfully managed client conversations in the past, especially over the phone. Practice articulating your thoughts clearly and confidently.
✨Demonstrate Your Tech Savviness
Familiarise yourself with common CRM systems and be ready to discuss your experience with MS Office, particularly Excel. You might be asked to explain how you use these tools to maintain accurate records and forecasts.
✨Highlight Your Relationship Management Experience
Prepare to discuss specific instances where you've built long-term relationships with clients. Be ready to share how you’ve identified upsell or cross-sell opportunities and the impact it had on revenue growth.
