At a Glance
- Tasks: Manage and grow customer relationships while spotting commercial opportunities.
- Company: Leading managed service provider in telecoms and IT solutions.
- Benefits: Generous leave, health perks, pension scheme, and discounts on entertainment.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Join a fun, supportive team and make a real impact on customer success.
- Qualifications: 2+ years of B2B account management experience and strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
Are you a relationship-driven professional with a knack for spotting commercial opportunities? We are a leading managed service provider delivering seamless telecoms and IT solutions to businesses of all sizes. We are looking for a motivated Desk-Based Account Manager to join our fast-paced, team-driven environment in Northampton.
As a Desk-Based Account Manager, you will manage and grow a portfolio of existing customers. This is the perfect role for someone who enjoys commercial conversations and relationship management without the pressure of a pure "hunter" sales role.
- Customer Retention: Act as the primary commercial point of contact, ensuring contracts are renewed on time and building strong, long-term relationships. Identify and qualify cross-sell and upsell opportunities to deepen customer relationships and grow revenue. Support growth through networking events, exhibitions, and proactive outreach to generate new leads.
- CRM Excellence: Maintain accurate records of customer interactions, renewals, and pipeline forecasts.
Experience: At least 2 years of B2B account management experience.
Communication: You are a clear and influential communicator, especially over the phone.
Tech Savvy: You are highly proficient in MS Office, particularly Excel, and comfortable using CRM systems.
We believe in working hard, supporting each other, and having fun along the way. Beyond a competitive salary, we offer:
- Generous Leave: 22 days holiday plus your birthday off, increasing to 25 days in your second year.
- Health & Wellbeing: NHS Healthcare Top-Up Cash Plan and Death in Service benefit (3x salary).
- Perks: Pension scheme and a discount scheme for entertainment, shopping, and leisure.
Apply today and become part of a culture that values fresh thinking and celebrates your impact!
Account manager Dutch & French employer: Pareto
Join a dynamic team in Northampton where your relationship-building skills will thrive as a Desk-Based Account Manager. We prioritise employee well-being with generous leave, health benefits, and a supportive work culture that encourages growth and innovation. Experience a fulfilling career with us, where your contributions are valued and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Account manager Dutch & French
✨Tip Number 1
Network like a pro! Attend industry events and exhibitions to meet potential clients and other professionals. Don’t be shy; introduce yourself and chat about your experience in account management.
✨Tip Number 2
Follow up after meetings or networking events. A quick email or message can keep you top of mind for those you’ve met. Remember, it’s all about building those long-term relationships!
✨Tip Number 3
Show off your CRM skills! When you get the chance, demonstrate how you maintain accurate records and manage customer interactions. This will highlight your tech-savvy side and attention to detail.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Account manager Dutch & French
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Desk-Based Account Manager. Highlight your B2B account management experience and any relevant skills that match what we're looking for, like relationship management and commercial conversations.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're excited about joining our team. Mention specific experiences that demonstrate your ability to manage customer relationships and identify growth opportunities.
Show Off Your Tech Skills:Since we're all about CRM excellence, make sure to mention your proficiency in MS Office and any CRM systems you've used. We love tech-savvy candidates who can hit the ground running!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Pareto
✨Know Your Customers
Before the interview, research the company’s existing customer base and their needs. Understanding who you’ll be managing and how to build relationships with them will show your potential employer that you’re proactive and ready to hit the ground running.
✨Showcase Your Communication Skills
As a Desk-Based Account Manager, clear communication is key. Prepare examples of how you've successfully managed client relationships in the past, especially over the phone. Practise articulating your thoughts clearly and confidently to demonstrate your ability to influence and engage.
✨Demonstrate Your Tech Savviness
Familiarise yourself with common CRM systems and brush up on your Excel skills. Be ready to discuss how you’ve used technology to manage accounts effectively. This will highlight your ability to maintain accurate records and forecasts, which is crucial for the role.
✨Prepare for Commercial Conversations
Think about how you can identify cross-sell and upsell opportunities. Prepare some scenarios where you successfully deepened customer relationships or generated new leads. This will show that you understand the commercial aspect of the role and are ready to contribute to revenue growth.
