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- Tasks: Lead a cleaning team, ensuring high standards and compliance while supporting daily operations.
- Company: Join Pareto FM, a growing facilities management business with a supportive culture.
- Benefits: Stable site-based role with opportunities for professional growth and development.
- Other info: Enjoy a varied role that combines leadership with hands-on delivery.
- Why this job: Make a real impact on service quality while leading a dynamic team.
- Qualifications: Experience in cleaning supervision and strong communication skills required.
The predicted salary is between 25000 - 30000 £ per year.
Pareto FM is seeking an experienced and proactive Cleaning Supervisor to lead a site-based cleaning team, ensuring high standards of cleanliness, compliance, and service delivery are consistently achieved. You will supervise daily operations, support team development, and maintain strong working relationships with both internal teams and client representatives. This role requires a hands-on leader who is confident managing people while also supporting operational cleaning duties when required. A key part of the role is maintaining high standards, improving service quality, and ensuring a safe working environment for all staff and stakeholders.
Key Responsibilities
- Supervise and lead the onsite cleaning team, ensuring all duties are completed to specification and schedule.
- Carry out cleaning duties where required to support service delivery.
- Monitor team performance and ensure consistent quality standards are maintained.
- Ensure all cleaning tasks meet contract requirements and agreed timescales.
- Report operational issues, dropped shifts, or changes in hours to the Helpdesk for system updates.
- Request stock replenishment and ensure cleaning cupboards are fully supplied at all times.
- Communicate any operational issues that require escalation or attention.
- Maintain safe systems of work and ensure compliance with Health & Safety standards.
- Ensure equipment, materials, and products are correctly used, maintained, and stored.
- Maintain a professional appearance and ensure PPE is worn at all times.
- Support continuous improvement of cleaning standards and service delivery.
- Respond to reasonable requests from the company or client in a timely manner.
- Use initiative to resolve day-to-day operational issues.
- Communicate unresolved cleaning or service issues clearly to management.
- Maintain accurate communication with the Helpdesk, Site Manager, and client representatives.
- Support compliance with site procedures and operational requirements.
- Ensure confidentiality is maintained at all times.
What We're Looking For
- Previous experience as a Cleaning Supervisor or Team Leader.
- Strong understanding of cleaning operations and service standards.
- Awareness of Health & Safety in a facilities environment.
- Strong communication skills with a professional and diplomatic approach.
- Ability to manage and support a team effectively.
- Good judgement and ability to make decisions on site.
- Strong problem-solving skills and ability to work independently.
- Ability to manage priorities in a changing and fast-paced environment.
- High attention to detail and pride in service quality.
Personal Attributes
- Reliable and punctual.
- Calm and organised under pressure.
- Hands-on and willing to support the team operationally.
- Strong sense of responsibility and accountability.
- Flexible and responsive to operational needs.
Why Join Pareto FM?
- Opportunity to lead a team and make a real impact on service quality.
- Supportive working environment with clear communication channels.
- Varied role combining leadership and hands-on delivery.
- Focus on continuous improvement and professional standards.
- Stable, site-based position within a growing FM business.
Locations
Cleaning Supervisor in Newport, Wales employer: Pareto FM
Contact Detail:
Pareto FM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Supervisor in Newport, Wales
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning industry and let them know you're on the lookout for a Cleaning Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to team management and service quality. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you showcase your experience effectively!
✨Tip Number 3
Show off your hands-on skills! During interviews, be ready to discuss specific examples of how you've improved cleaning standards or resolved operational issues in the past. This will demonstrate your proactive approach and problem-solving abilities.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at Pareto FM.
We think you need these skills to ace Cleaning Supervisor in Newport, Wales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Cleaning Supervisor or Team Leader. We want to see how your skills match the job description, so don’t be shy about showcasing your understanding of cleaning operations and service standards.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Talk about your hands-on leadership style and how you’ve successfully managed teams in the past. We love a good story!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled operational issues in previous roles. We’re looking for someone who can think on their feet and make decisions under pressure, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Pareto FM
✨Know Your Cleaning Standards
Familiarise yourself with the cleaning standards and compliance requirements relevant to the role. Be ready to discuss how you’ve maintained high standards in previous positions and how you plan to uphold them at Pareto FM.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to motivate, support, and develop team members while ensuring operational duties are met. This will demonstrate your hands-on leadership style.
✨Be Ready for Problem-Solving Scenarios
Think of specific challenges you've faced in previous roles and how you resolved them. Being able to articulate your problem-solving skills will show that you can handle day-to-day operational issues effectively.
✨Communicate Clearly and Professionally
Practice clear and professional communication, as this is key in maintaining relationships with both internal teams and clients. Be prepared to discuss how you would handle communication regarding operational issues or service quality.