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- Tasks: Lead technical facilities management across multiple client sites in Manchester and Leeds.
- Company: Join Pareto FM, a growing business focused on quality and compliance.
- Benefits: Competitive salary, hybrid work, and strong support structure.
- Other info: Enjoy autonomy and build trusted relationships with key stakeholders.
- Why this job: Take ownership, lead teams, and make a real impact in a dynamic environment.
- Qualifications: Experience in hard FM and strong leadership skills required.
The predicted salary is between 40000 - 50000 £ per year.
Pareto FM is looking for an experienced and driven Account Manager (Hard FM) to lead the delivery of technical facilities management services across a portfolio of client sites throughout the Manchester and Leeds region. This is a field-based role where travel between sites is a core part of the position. You will take full ownership of operational performance, compliance, and financial delivery across multiple locations, ensuring safe, reliable, and high-quality engineering standards across your portfolio.
If you enjoy variety, autonomy, and building strong client relationships while leading technical teams across different environments, this is an excellent opportunity to step into a key leadership role.
The Role
As Account Manager, you will be accountable for the successful delivery of hard FM services across multiple sites, ensuring buildings remain safe, compliant, and operating efficiently in line with contractual expectations. You will act as the senior point of contact for the client while leading engineering and technical teams across your portfolio, driving operational consistency and continuous improvement.
Key Responsibilities
- Act as the primary client contact across multiple sites
- Build strong, trusted relationships with key stakeholders
- Lead and support engineering and technical teams across your portfolio
- Drive consistency in planned and reactive maintenance delivery
- Oversee hard FM services including M&E maintenance, compliance, statutory inspections, and building systems
- Ensure full compliance with health & safety and statutory regulations
- Monitor KPIs and SLAs, taking corrective action where required
- Manage subcontractors and specialist service partners
- Take ownership of contract performance across multiple sites
- Manage budgets, forecasting, and cost control
- Identify opportunities for efficiencies, lifecycle planning, and service improvements
- Produce operational and financial performance reports
What We’re Looking For
- Proven experience in an Account Manager, Facilities Manager, or Senior Hard FM role
- Strong background in hard FM, M&E, compliance, and building services
- Experience managing multi-site or mobile contracts
- Strong leadership experience managing engineering and technical teams
- Excellent stakeholder and client management skills
- Strong commercial awareness and budget management capability
- Full UK driving licence and willingness to travel regularly
About You
- Comfortable working in a field-based, mobile role
- A natural leader with strong technical understanding
- Proactive, organised, and solutions-focused
- Professional and client-focused in your approach
- Driven to deliver safe, compliant, high-performing building operations
Why Join Pareto FM?
- Varied multi-site leadership role with genuine autonomy
- Opportunity to manage a diverse technical portfolio
- Strong support structure within a growing FM business
- A culture focused on quality, compliance, and continuous improvement
- Opportunity to make a visible impact across key client accounts
If you’re an experienced Hard FM leader looking for a role where you can take ownership, lead technical teams, and build strong client partnerships, we’d love to hear from you.
Account Manager in Manchester employer: Pareto FM
Contact Detail:
Pareto FM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector, especially those who might know about opportunities at Pareto FM. A friendly chat can sometimes lead to job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching Pareto FM and understanding their values and services. Tailor your answers to show how your experience aligns with their needs, especially in hard FM and client relationship management.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've successfully managed teams and improved operational performance in previous roles. This is key for an Account Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Pareto FM team.
We think you need these skills to ace Account Manager in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in hard FM, M&E, and any leadership roles you've held. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Account Manager role. Share specific examples of how you've built strong client relationships and led technical teams in the past.
Showcase Your Achievements: Don't just list your responsibilities; showcase your achievements! Use metrics and examples to demonstrate how you've improved operational performance or driven efficiencies in previous roles. We love seeing results!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining our team at Pareto FM!
How to prepare for a job interview at Pareto FM
✨Know Your Hard FM Inside Out
Make sure you brush up on your knowledge of hard facilities management, especially M&E maintenance and compliance. Be ready to discuss specific examples from your past experience where you've successfully managed multi-site contracts or led technical teams.
✨Showcase Your Leadership Skills
Prepare to share stories that highlight your leadership style and how you've motivated engineering teams in the past. Think about times when you drove operational consistency or improved service delivery, as these will resonate well with the interviewers.
✨Build Rapport with Stakeholders
Since client relationships are key in this role, practice how you'll establish trust and communicate effectively with stakeholders. Have a few strategies in mind for how you've built strong partnerships in previous roles, as this will demonstrate your client-focused approach.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to budget management, compliance issues, or operational challenges. Prepare structured responses that showcase your problem-solving skills and proactive mindset, as these are crucial for success in this position.