At a Glance
- Tasks: Support the Workspace Manager with daily operations and exciting projects.
- Company: Join a dynamic team in a modern workspace at Wellington Place.
- Benefits: Enjoy perks like YuLife membership, discounts, and full training.
- Why this job: Kickstart your career in facilities management with hands-on experience and growth opportunities.
- Qualifications: Customer service experience and proficiency in MS Office are essential.
- Other info: Flexible hours from 08:00 to 17:00, Monday to Friday.
The predicted salary is between 24000 - 36000 £ per year.
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The role is based in LS1 within the modern Wellington Place estate with core hours of 08:00 – 17:00 Mon-Fri.
The workspace assistant role is a great starting position within the facilities sector, offering opportunities to learn from an experienced team while completing certifications and internal training. We are looking for a bright, enthusiastic individual to join our team during an exciting time for our client. The successful candidate will be involved in the day-to-day operations as well as various projects on site.
Main Function:
To support the Workspace Manager and Coordinator in maintaining effective facilities management and delivering exceptional service within a world-class workspace.
The workspace assistant will be expected to lead individual assignments as directed by the team.
Role Responsibilities:
- Responding to workspace inbox requests, including parking, meeting rooms, facilities issues, and general enquiries.
- Supporting with events, including room set-ups and equipment checks.
- Conducting floor walks and checking general areas, reporting cleaning or maintenance issues to relevant teams.
- Stocking supplies and checking desks and meeting room equipment.
- Managing locker provision, including resets and allocations.
- Assisting with contractor visits, reactive maintenance jobs, and service visits.
- Performing ad hoc jobs as directed by the workspace Manager & Coordinator.
- Participating in small project works.
Key Skills:
- Adaptability to various duties of the role.
- Confident and courteous manner.
- Commitment to customer care.
- Proficiency in MS Office applications.
- Cultural sensitivity and awareness.
- Experience in a customer service environment.
- Experience in meetings and events coordination.
Full training will be provided.
Benefits include a range of Pareto FM perks, including YuLife membership and discounts.
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Workspace Assistant employer: Pareto Facilities Management
Contact Detail:
Pareto Facilities Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workspace Assistant
✨Tip Number 1
Familiarise yourself with the facilities management sector. Understanding the basics of how workspace operations run will help you stand out during interviews and discussions.
✨Tip Number 2
Showcase your customer service skills. Since this role involves a lot of interaction with clients and colleagues, be prepared to share examples of how you've successfully handled customer inquiries or resolved issues in the past.
✨Tip Number 3
Demonstrate your adaptability. Be ready to discuss situations where you've had to quickly adjust to new tasks or challenges, as this role requires flexibility in handling various responsibilities.
✨Tip Number 4
Research the company culture and values. Understanding what the company stands for will allow you to align your responses and show that you're a good fit for their team.
We think you need these skills to ace Workspace Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and facilities management. Emphasise any roles where you've demonstrated adaptability and a confident, courteous manner.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Workspace Assistant role. Mention specific skills that align with the job description, such as proficiency in MS Office and experience in event coordination.
Showcase Your Customer Care Commitment: Provide examples in your application that demonstrate your commitment to customer care. This could include past experiences where you successfully resolved issues or provided exceptional service.
Highlight Your Adaptability: Since the role requires adaptability to various duties, include instances from your previous jobs where you successfully managed multiple tasks or adapted to changing environments.
How to prepare for a job interview at Pareto Facilities Management
✨Show Your Enthusiasm
This role is all about being bright and enthusiastic. Make sure to convey your excitement for the position and the opportunity to learn from an experienced team during the interview.
✨Demonstrate Customer Care Skills
Since the role involves a commitment to customer care, prepare examples from your past experiences where you provided excellent service. This will show that you understand the importance of customer satisfaction.
✨Highlight Adaptability
The workspace assistant role requires adaptability to various duties. Be ready to discuss how you've successfully handled different tasks or challenges in previous roles, showcasing your flexibility.
✨Familiarise Yourself with MS Office
Proficiency in MS Office applications is key for this position. Brush up on your skills and be prepared to discuss how you've used these tools in past experiences, especially in relation to managing events or communications.