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- Tasks: Lead technical facilities management services across multiple client sites in Manchester and Leeds.
- Company: Join Pareto FM, a growing company focused on quality and compliance.
- Benefits: Competitive salary, autonomy, and strong support structure.
- Other info: Enjoy a dynamic field-based role with opportunities for growth.
- Why this job: Make a real impact while managing diverse technical portfolios.
- Qualifications: Experience in hard FM and strong leadership skills required.
Pareto FM is looking for an experienced and driven Account Manager (Hard FM) to lead the delivery of technical facilities management services across a portfolio of client sites throughout the Manchester and Leeds region. This is a field-based role where travel between sites is a core part of the position. You’ll take full ownership of operational performance, compliance, and financial delivery across multiple locations, ensuring safe, reliable, and high-quality engineering standards across your portfolio.
If you enjoy variety, autonomy, and building strong client relationships while leading technical teams across different environments, this is an excellent opportunity to step into a key leadership role.
The Role
As Account Manager, you’ll be accountable for the successful delivery of hard FM services across multiple sites, ensuring buildings remain safe, compliant, and operating efficiently in line with contractual expectations. You’ll act as the senior point of contact for the client while leading engineering and technical teams across your portfolio, driving operational consistency and continuous improvement.
Key Responsibilities
- Act as the primary client contact across multiple sites
- Build strong, trusted relationships with key stakeholders
- Lead and support engineering and technical teams across your portfolio
- Drive consistency in planned and reactive maintenance delivery
- Oversee hard FM services including M&E maintenance, compliance, statutory inspections, and building systems
- Ensure full compliance with health & safety and statutory regulations
- Monitor KPIs and SLAs, taking corrective action where required
- Manage subcontractors and specialist service partners
- Take ownership of contract performance across multiple sites
- Manage budgets, forecasting, and cost control
- Identify opportunities for efficiencies, lifecycle planning, and service improvements
- Produce operational and financial performance reports
What We’re Looking For
- Proven experience in an Account Manager, Facilities Manager, or Senior Hard FM role
- Strong background in hard FM, M&E, compliance, and building services
- Experience managing multi-site or mobile contracts
- Strong leadership experience managing engineering and technical teams
- Excellent stakeholder and client management skills
- Strong commercial awareness and budget management capability
- Full UK driving licence and willingness to travel regularly
About You
- Comfortable working in a field-based, mobile role
- A natural leader with strong technical understanding
- Proactive, organised, and solutions-focused
- Professional and client-focused in your approach
- Driven to deliver safe, compliant, high-performing building operations
Why Join Pareto FM?
- Varied multi-site leadership role with genuine autonomy
- Opportunity to manage a diverse technical portfolio
- Strong support structure within a growing FM business
- A culture focused on quality, compliance, and continuous improvement
- Opportunity to make a visible impact across key client accounts
If you’re an experienced Hard FM leader looking for a role where you can take ownership, lead technical teams, and build strong client partnerships — we’d love to hear from you.
Account Manager in Manchester employer: Pareto Facilities Management Ltd
Contact Detail:
Pareto Facilities Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector, especially those who might know about opportunities at Pareto FM. A friendly chat can sometimes lead to job openings that aren't even advertised!
✨Tip Number 2
Prepare for interviews by researching Pareto FM and their approach to hard FM services. Show us you understand their values and how you can contribute to their mission of delivering high-quality engineering standards across multiple sites.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Account Manager. Highlight your leadership skills and your knack for building strong client relationships – we want to see your passion for the industry!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining the Pareto FM team and making an impact in the field.
We think you need these skills to ace Account Manager in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in hard FM and managing multi-site contracts, as well as any leadership roles you've held. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've built strong client relationships and driven operational performance in previous positions. We love a good story!
Showcase Your Technical Skills: Since this role involves leading technical teams, make sure to showcase your technical understanding and experience in M&E maintenance and compliance. We want to know how you can ensure high-quality engineering standards across our portfolio.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you're keen on joining our team at Pareto FM!
How to prepare for a job interview at Pareto Facilities Management Ltd
✨Know Your Hard FM Inside Out
Make sure you brush up on your knowledge of hard facilities management. Understand the key services, compliance requirements, and technical aspects that are crucial for the role. Being able to discuss these confidently will show your expertise and readiness to take on the responsibilities.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you drove operational consistency or improved service delivery. This will demonstrate your capability to manage engineering and technical teams effectively.
✨Build Rapport with Your Interviewers
Since building strong client relationships is a big part of the job, practice how you can connect with your interviewers. Be personable, ask questions about their experiences, and show genuine interest in the company culture. This will help you stand out as a candidate who values collaboration.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and decision-making abilities. Think through potential challenges you might encounter in managing multiple sites and how you would address them. This will showcase your proactive and solutions-focused mindset.