Cleaner in London

To adhere to cleaning specifications and schedules, carrying out all required duties to a high standard, including housekeeping responsibilities in a fast-paced office environment. This includes preparing and setting up areas for breakfast and lunch service, and ensuring all supplies are fully stocked, organised, and ready for use at all times. A proactive approach is expected to continuously develop and improve quality standards. To take a direct interest in the health and safety of yourself, your colleagues, and others who may be affected by your work activities.

Key duties:

• Carry out cleaning duties, including window cleaning, in line with correct specifications and health and safety standards.
• Perform housekeeping tasks to support daily office operations, including preparing kitchen and dining areas for breakfast and lunch service.
• Ensure food preparation areas, crockery, and equipment are clean, organised, and ready for use at all times.
• Monitor and replenish supplies such as food items, beverages, cleaning materials, and consumables to ensure availability in a fast-paced environment.
• Update the supervisor on any changes on-site.
• Liaise with supervisor/line manager to review sites and allocated work via the Jobber system.
• Be punctual and attend duty as requested.
• Deliver the highest standard of work with a positive team spirit.
• Continuously develop and improve quality standards.
• Meet manager, client, and company expectations.
• Respond to any reasonable request from the company or client.
• Ensure products, equipment, and materials are properly maintained and stored.
• Use initiative to resolve problems where appropriate.
• Maintain professional appearance and conduct, wearing appropriate clothing/PPE at all times.
• Communicate any unresolved cleaning or housekeeping issues.

Knowledge and Experience:

• Experience: The job holder will be required to have experience within cleaning.
• Interpersonal Skills: When dealing with client personnel and at all levels, the job holder must use tact and diplomacy in order to get co-operation from client personnel and when dealing with visitors.
• Responsibility: The job holder is responsible for checking on the quality of their work and supervising less experienced staff when required.
• Physical Resource Management: The job holder is responsible for the care of tools, complete as appropriate, whilst in their use, whether the property belongs to the client or Pareto.
• Confidentiality is required on all matters that are pertaining to Pareto and the client.

Communication:

• Communication is oral/written and mostly internal with the site manager and client’s staff. Communication is generally straightforward.
• From time to time the job holder will liaise with contractors working inside of the client’s sites or areas of responsibility, and at times with visitors.

Liaison:

• The client’s image can be affected by the job holder’s dealings with visitors and the media.
• While in dealings with the client’s personnel at all levels, the clients costs and operational efficiency are influenced.
• The post holder also has a requirement to liaise with inspectors and governing bodies that may come to the clients sites or areas of responsibility.

Mental Demands:

• Judgement and Decision Making: Work is allocated to the job holder who, in most cases, decides how to tackle it, sometimes with the help of specifications.
• There is consultation within the team regarding the work plan. From time to time the job holder is requested to change work priorities.
• Routine decisions are made daily, based either on personal experience, own initiative or following discussions with the clients appointed contact.

Original thought and problem solving:

• Many tasks involve original thought. Common problems arising are usually technical in nature and are solved independently using past experience and knowledge.
• Sometimes there is a need for design. On occasion, help will be sought from the Site Manager or Clients appointed contact regarding unusual problems.

Concentration:

• There is a need to be alert at all times, but a particularly high level of concentration is required when working on machinery and specific detail needs to be paid to Health & Safety guidelines.

Flexibility:

• Tasks cover a wide range of activities. The number of interruptions daily is very variable.
• These are always from internal sources, usually the Site Manager or other Pareto staff.
• Depending on priorities, the job holder will either respond immediately or deal with the matter at a later date.
• The post holder may be asked to carry out tasks outside of their general duties.

Working Conditions:

• The job holder is required to work in a variety of conditions; these may be outside, in adverse weather conditions.
• The post holder is therefore responsible for assessing any personal risk (especially with machines), noise (e.g. machinery) and pollution (e.g. dust) in such conditions.