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- Tasks: Manage maintenance requests and ensure timely resolution while supporting the Facilities Management team.
- Company: Join a prestigious client in the Media & Entertainment industry with a dynamic work environment.
- Benefits: Competitive salary, professional development, and a collaborative team culture.
- Why this job: Be the backbone of facilities management and make a real difference in a vibrant industry.
- Qualifications: Experience in facilities helpdesk and strong organisational skills are a plus.
- Other info: Opportunity for career growth in a fast-paced, multi-site role.
The predicted salary is between 28000 - 30000 £ per year.
We are seeking a highly skilled and highly organised Helpdesk Administrator to join our Facilities Management team in a multi-site role at one of our prestigious clients in the Media & Entertainment industry. You will be responsible for ensuring incoming maintenance requests are prioritised and managed to resolution including all administration.
Key responsibilities
- Work Order Management
- Receive, log, and prioritise incoming maintenance requests and work orders from various stakeholders.
- Assign tasks to appropriate technicians or external service providers based on skillset and availability.
- Monitor the progress of work orders to ensure timely completion and satisfactory resolution of issues.
- Update stakeholders on the status of their requests and escalate urgent matters as needed.
- Create and process purchase orders for necessary materials, equipment, and services required for maintenance activities.
- Coordinate with vendors and suppliers to obtain quotes, negotiate prices, and ensure timely delivery of goods and services.
- Maintain accurate records of all purchase orders, invoices, and receipts for financial reconciliation purposes.
- Assist with general administrative tasks such as filing, data entry, and documentation management.
- Prepare reports, spreadsheets, and presentations to support the Facilities Management team as required.
- Respond to inquiries and aid internal and external stakeholders in a professional and courteous manner.
Qualifications and Experience
- Previous facilities helpdesk/maintenance coordination experience desirable.
- Proficient in raising work orders, purchase orders, and managing administrative tasks efficiently.
- Experience using facilities management software is highly desirable.
- Strong organisational skills with the ability to prioritise tasks and meet deadlines effectively.
- Excellent communication and interpersonal skills, with the ability to interact professionally with stakeholders at all levels.
- Attention to detail and accuracy in record-keeping and documentation.
- Ability to work both independently and collaboratively within a team environment.
Locations
Facilities Helpdesk Administrator in Chertsey, England employer: Pareto Facilities Management Ltd
Contact Detail:
Pareto Facilities Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Helpdesk Administrator in Chertsey, England
✨Tip Number 1
Network like a pro! Reach out to your connections in the Facilities Management field. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your skills match their needs, especially in work order management and administrative support.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to boost your confidence. Focus on articulating your experience with facilities helpdesk tasks and your organisational skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Facilities Helpdesk Administrator in Chertsey, England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in facilities helpdesk or maintenance coordination. We want to see how your skills match the job description, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Facilities Management team. We love seeing enthusiasm and a bit of personality, so let us know what excites you about this role.
Showcase Your Organisational Skills: Since this role requires strong organisational skills, give examples in your application of how you've successfully managed multiple tasks or projects. We want to know how you prioritise and keep everything on track!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Pareto Facilities Management Ltd
✨Know Your Stuff
Make sure you understand the role of a Facilities Helpdesk Administrator inside out. Familiarise yourself with work order management, purchase order processing, and the software commonly used in facilities management. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Prepare examples from your past experiences where you've successfully prioritised tasks or managed multiple requests at once. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your ability to handle the fast-paced environment of facilities management.
✨Communicate Like a Pro
Since you'll be interacting with various stakeholders, practice your communication skills. Be ready to discuss how you would keep them updated on maintenance requests and how you handle escalations. Clear and professional communication is key in this role!
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team, the tools they use, or their expectations for the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.