Service Lead & Support Worker: Kids Trauma Recovery

Service Lead & Support Worker: Kids Trauma Recovery

Full-Time 35502 - 43389 £ / year (est.) No working from home possible
Parents And Children Together (PACT)

At a Glance

  • Tasks: Support children healing from domestic abuse through outreach and group work.
  • Company: Join Bounce Back for Kids, an award-winning trauma recovery service.
  • Benefits: Competitive salary, meaningful work, and the chance to make a real difference.
  • Other info: Diverse applicants welcome; excellent career growth opportunities.
  • Why this job: Be a vital part of children's recovery journeys and empower families.
  • Qualifications: Experience in social care or childcare; passion for supporting vulnerable families.

The predicted salary is between 35502 - 43389 £ per year.

Would you like to make a lasting difference in the lives of children affected by domestic abuse? Join an award-winning trauma recovery service provider that is passionate about making a positive difference to the lives of children and families. Bounce Back for Kids (BB4K) is a lifeline for children healing from the trauma of domestic abuse and we’ve expanded our service into Oxfordshire. We are looking for a Service Lead and a Support Worker to join our team on a fixed term contract to help guide children and families on their healing journey.

Position: Bounce Back for Kids (BB4K) Service Lead

  • Fixed term full time – 37 hours per week, weekdays
  • Location: Oxford or Reading with frequent travel. Role covers casework activity across Oxfordshire.
  • Salary range: £35,502 to £43,389 per annum

Position: Bounce Back for Kids (BB4K) Support Worker

  • Fixed term part time – 18.5 hours per week, weekdays.
  • Location: Oxford with frequent travel. Role covers casework activity across Oxfordshire area including Cherwell, West Oxfordshire and the wider Oxfordshire area.
  • Salary range: £13,254 – £16,199 pro-rata per annum (full time equivalent range £26,508 to £32,397 per annum)

About the roles:

As a Service Lead you will play a significant role in supporting children and families affected by domestic abuse, some of your key responsibilities will be to:

  • support our families through providing outreach support
  • deliver group work for children and parents
  • provide 1-2-1 sessions to children and families most in need
  • lead a dedicated team of Support Workers
  • ensure BB4K activities are planned, coordinated and delivered effectively
  • manage caseload across the team

As a Support Worker you will play a significant role in supporting children and families affected by domestic abuse, some of your key responsibilities will be to:

  • complete assessments to understand the needs of families
  • deliver group work for children and parents
  • provide 1-2-1 sessions to children and families most in need
  • support our families through providing outreach support

About you:

A successful Service Lead will have professional expertise in the field of domestic abuse and hold a qualification or professional experience in social care or childcare support work. You’ll be experienced at managing a team with effective interpersonal skills to collaborate with a wide range of stakeholders and colleagues. You’ll also have experience of working with vulnerable parents and/or children in a range of community settings and adept at delivering groupwork programmes.

A successful Support Worker will need a good understanding of domestic abuse and the impact on children and families (or an interest in working in this field), with experience of delivering groupwork programmes for vulnerable parents and/or children. We welcome applicants from diverse backgrounds, including those with personal lived experience of domestic abuse or from underrepresented communities, who meet the essential role requirements.

For an informal discussion about the roles please contact Luke Pepperell. For more information about our BB4K service please visit Bounce Back 4 Kids | PACT or read our latest blog BB4K – Helping families heal together – PACT.

Closing date: Midday on Thursday 27 August 2026. Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards. Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS).

All opportunities with PACT are based in the UK.

Service Lead & Support Worker: Kids Trauma Recovery employer: Parents And Children Together (PACT)

At Bounce Back for Kids (BB4K), we are dedicated to making a meaningful impact in the lives of children affected by domestic abuse, offering a supportive and collaborative work environment. Our team members benefit from professional development opportunities, a strong commitment to safeguarding, and the chance to be part of an award-winning service that values diversity and personal lived experiences. Located in Oxfordshire, our roles provide the unique advantage of working closely with families in need while contributing to a vital cause.

Parents And Children Together (PACT)

Contact Details:

Parents And Children Together (PACT) Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Lead & Support Worker: Kids Trauma Recovery

Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Parents And Children Together (PACT).

Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Parents And Children Together (PACT)!

Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Parents And Children Together (PACT), will notice your enthusiasm!

Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Parents And Children Together (PACT) or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Service Lead & Support Worker: Kids Trauma Recovery

Professional expertise in domestic abuse
Qualification or professional experience in social care or childcare support work
Team management
Interpersonal skills
Collaboration with stakeholders
Experience working with vulnerable parents and/or children
Delivery of groupwork programmes

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to Parents And Children Together (PACT):Before hitting send, make sure to tailor your application specifically to Parents And Children Together (PACT)! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at Parents And Children Together (PACT)

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.