At a Glance
- Tasks: Support Child-to-Parent Abuse Practitioners and help families receive vital assistance.
- Company: Join a compassionate charity dedicated to supporting parents facing abuse from their children.
- Benefits: Flexible hours, full training, and professional development opportunities.
- Other info: No prior experience needed; we value your passion and willingness to learn.
- Why this job: Make a real difference in the lives of families while gaining valuable experience.
- Qualifications: Organised, empathetic, and proactive individuals with strong communication skills.
The predicted salary is between 24000 - 30000 £ per year.
Contract
24 months contract, starting in September
Job Description
We are seeking a compassionate and organised individual to join our team as a
Practitioner Assistant .
This role is about supporting our Child-to-Parent Abuse (CPA) Practitioners to ensure parents and carers receive timely, high-quality support.
You'll play an important role in managing referrals, coordinating communication with families, providing day to day administrative support, and helping deliver workshops and practical resources for parents.
Our service is focused entirely on supporting parents and carers experiencing abuse from their children (we do not provide direct support to children or young people).
You don't need previous experience in counselling or domestic abuse services - we provide full training and ongoing support.
What matters most is that you are IT proficient, organised, compassionate, proactive, and enjoy helping people behind the scenes as well as working directly with families.
This role is an excellent opportunity for someone looking to build experience in family support, administration within the third sector.
Key Responsibilities
- Manage the triage process by processing new referrals and ensuring families receive timely responses.
- Coordinate referrals and support parents through the initial stages of accessing our service.
- Provide day to day administrative support to the Practitioner team.
- Maintain accurate records, referral information, and administrative systems.
- Help prepare resources, presentations, and materials for workshops and group sessions.
- Co deliver workshops and parent information sessions alongside Practitioners.
- Support the development and updating of practical resources for parents and carers.
- Assist with diary management, scheduling appointments, and coordinating meetings where required.
- Contribute to data collection, outcomes monitoring, and reporting.
- Take part in regular team meetings, supervision, and training.
- Represent PEGS at events or meetings where appropriate.
- Job Specification
What We're Looking For
We know that not everyone will tick every box, and that's okay. We're looking for the right people, not the perfect CV.
- Excellent organisational and administrative skills.
- Strong communication and active listening skills.
- Empathy, patience, and a non judgemental approach.
- Confidence in communicating with parents who may be experiencing difficult or distressing situations.
- Ability to prioritise tasks and manage competing demands.
- Comfortable using computers and digital systems to maintain accurate records and communicate with families.
- A proactive approach with good attention to detail.
- Comfortable working independently and as part of a supportive team.
- Willingness to learn about trauma informed approaches and Child to Parent Abuse.
It's a bonus (but not essential) if you have
- Experience in administration, customer service, family support, or another people focused role.
- Experience coordinating referrals or managing enquiries.
- Experience supporting workshops, events, or group sessions.
- Knowledge of domestic abuse, safeguarding, or support services.
- An understanding of the challenges faced by parents experiencing Child to Parent Abuse.
- Experience creating or developing resources, guides, or information materials.
Why Join Us?
Full training and ongoing professional development provided.
Flexible
10 hour per week role.
An opportunity to build experience within a specialist family support charity.
Join a supportive, values driven team making a real difference for parents and carers.
Help shape innovative resources and programmes that improve support for families experiencing Child to Parent Abuse.
A Note to Applicants
We know people often rule themselves out if they don't meet every requirement.
Please don't.
If you share our values and want to support parents and carers, we'd love to hear from you.
Child-to-Parent Abuse (CPA) Practitioner Assistant in Shrewsbury employer: Parental Education Growth Support
PEGS is an exceptional employer that prioritises the wellbeing of its employees while making a significant impact on the Armed Forces community. With a flexible working environment based in Shrewsbury, we foster a supportive and creative culture that encourages personal growth and professional development. Join us to be part of a meaningful initiative that empowers parents and carers, where your contributions will be valued and celebrated.
Contact Details:
Parental Education Growth Support Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Child-to-Parent Abuse (CPA) Practitioner Assistant in Shrewsbury
✨Get Involved in Local Community Projects
One of the best ways to land a temporary role in social work is to dive headfirst into local community projects. Volunteer your time or skills at local charities or community centres to not only gain experience but also to connect with professionals in the field. They might just have some insider knowledge on temporary positions that pop up!
✨Engage with Social Work Networks
Join online forums and social media groups specifically for social workers. Platforms like Facebook or LinkedIn have dedicated groups where professionals share temporary job opportunities. Being an active member can help you stay in the loop and even get recommendations from those already in the field.
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Keep an eye out for workshops, seminars, or conferences related to social work in your area. These events aren't just great for learning; they're also hotbeds for networking! You never know who might be hiring or can point you towards a temporary position while you're soaking up new skills.
✨Apply Directly Through Our Website!
When you spot a role that piques your interest, especially for a temporary position, make sure to apply directly through our website! This not only shows your commitment to Parental Education Growth Support, but also gives you an edge by putting your application right in front of the hiring team. Let’s get you moving on that path to your next opportunity!
We think you need these skills to ace Child-to-Parent Abuse (CPA) Practitioner Assistant in Shrewsbury
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let's highlight why you're passionate about social work and how your values align with those of Parental Education Growth Support. Share specific experiences where you made a difference, as this field thrives on genuine motivation and connection.
Demonstrate Relevant Experience:When listing your experience, focus on any internships, volunteer roles, or temporary positions you've had in social work or related fields. Those skills are gold! Think about situations where you helped individuals or communities, and don't forget to mention any relevant certifications, like safeguarding or mental health first aid.
Keep It Concise and Relevant:Remember, for a temporary role, hiring managers want to see how you fit in and can hit the ground running. Keep your CV clear and to the point, showcasing only the experience that really matters for the role at Parental Education Growth Support. We recommend a two-page limit – make every word count!
Emphasise Flexibility and Adaptability:Considering this is a temporary position, it's vital to show you can adapt to new environments quickly. In your application, highlight any past experiences where you had to adjust to different teams or roles smoothly. This shows you understand the nature of temporary work and are ready for the challenge!
How to prepare for a job interview at Parental Education Growth Support
✨Sharpen Your Empathy Skills
In social work, it's all about understanding and connecting with people from diverse backgrounds. Make sure to prepare some examples from your experience where you've demonstrated empathy and resilience. Practising active listening techniques can help you articulate your approach during the interview with Parental Education Growth Support.
✨Know Your Frameworks
Familiarise yourself with key social work theories and frameworks, like the ecological systems theory or person-centred approaches. These concepts might pop up during your interview for the temporary Child-to-Parent Abuse (CPA) Practitioner Assistant role at Parental Education Growth Support, so it's good to have a couple of insights ready to share.
✨Highlight Flexibility and Adaptability
Since this is a temporary position, showcasing your flexibility is key. Be prepared to discuss past experiences where you quickly adapted to new environments or changing client needs, which is crucial in the dynamic world of social work.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions that test your decision-making skills and ethical judgement. Think about how you would handle specific challenges you might face in the field. Having a clear structure for your answers will show Parental Education Growth Support that you can think critically and act effectively under pressure.
