At a Glance
- Tasks: Monitor calls and ensure compliance with policies while providing feedback to sales agents.
- Company: Join Utilita Energy, a forward-thinking company committed to fairness and sustainability.
- Benefits: Enjoy 25 days leave, private healthcare, mental wellbeing support, and a structured bonus scheme.
- Other info: Be part of a diverse culture that champions inclusivity and personal growth.
- Why this job: Make a real impact by helping improve compliance and supporting your team’s development.
- Qualifications: Detail-oriented with excellent communication skills; previous feedback experience is a plus.
The predicted salary is between 27976 - 27976 £ per year.
Location: Chandlers Ford / Hybrid
Salary: £27,976 per annum
Hours: Monday - Friday 40 hours per week
Sponsorship: Unfortunately, we are unable to offer sponsorship for this role.
Do you have previous experience working in a telephony-based role, and have a passion for compliance? Are you good at identifying opportunities for improvement? If so, we want to hear from you!
As a Telesales Compliance Officer, you will play a vital role in ensuring our sales and service activities meet regulatory, legal, and company standards:
- Partake in call listening and provide feedback to agents virtually.
- Analyse information entered onto our system by agents as part of their assessment.
- Produce virtual feedback for outsourced providers.
- Support peak business needs, including Customer First mobilisation.
Who are we looking for?
- A keen eye for detail.
- Excellent communication skills, both written and verbal.
- Passionate about helping people develop.
- Previous experience in providing feedback would be beneficial.
The Important Things!
Join a company that truly invests in you. Enjoy a structured bonus scheme, clear career and development opportunities. Recharge with 25 days leave, plus bank holidays, access to private healthcare, mental wellbeing support, and 24/7 GP and counselling services. Win tickets to top events through the Utilita Arenas, enjoy exclusive discounts, and give back with a paid volunteering day. Plus, benefit from a generous pension contribution.
We’re more than a workplace; we’re a place to thrive.
About us
Founded in 2003, Utilita Energy was created to challenge the Big 6 energy suppliers by empowering everyone with a fair and flexible service that’s good for the pocket and planet. Since then, we’ve made it our mission to put fairness first supporting those who need it most and treating everyone equally by listening to what our customers and staff need. Plus, as the first supplier to kick start Britain’s smart meter revolution, our belief in smart technology means that we’re always evolving and looking for ways to improve our services through innovation. Utilita are also striving for sustainability, having committed to an ambitious target to become a Net Zero business by 2030, we’ll continue to drive transformational changes while educating everyone that we can all have a big impact by making small changes.
Our core values are powerful, yet simple: Fairness, Smart and Sustainability! Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.
Locations
Telesales Compliance Officer in Eastleigh, Hampshire employer: Parent TEST TJ Company 1
Utilita Energy is an exceptional employer that prioritises employee development and well-being, offering a structured bonus scheme, 25 days of leave plus bank holidays, and access to private healthcare. Located in Chandlers Ford, our hybrid work culture fosters collaboration while allowing flexibility, and we are committed to sustainability and diversity, ensuring that every employee can thrive in an inclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Telesales Compliance Officer in Eastleigh, Hampshire
✨Dive into Industry Groups
Join compliance and risk management groups on platforms like LinkedIn and Facebook. These communities often share temp job postings and insights. You’d be surprised at how many temporary gigs float around through word of mouth!
✨Showcase Your Expertise
Consider creating content on compliance topics that get you noticed—think LinkedIn articles or even a blog. This not only shows off your knowledge but can grab the attention of companies like Parent TEST TJ Company 1 when they’re searching for someone to fill a temporary position.
✨Tap into Recruitment Agencies
Reach out to recruitment agencies that specialise in compliance and risk roles. They’re usually in touch with companies looking to fill temporary roles, which can save us a lot of time in our job search.
✨Go Local with Networking
Attend local compliance and risk seminars or workshops. Meeting professionals in our area can open up temp opportunities, and it’s a great way to make your face known in the industry—plus, you might even meet someone from Parent TEST TJ Company 1!
We think you need these skills to ace Telesales Compliance Officer in Eastleigh, Hampshire
Some tips for your application 🫡
Show Your Compliance Know-How:When you’re applying for a compliance-risk role like Telesales Compliance Officer, make sure to highlight your understanding of industry regulations and risk management principles. Mention any relevant coursework, certifications, or projects that showcase your expertise in these areas—it's what sets you apart!
Highlight Your Analytical Skills:In the compliance-risk field, strong analytical skills are essential. Talk about your experiences that required critical thinking and data analysis, whether in past roles, internships, or academic projects. Show us how you've identified risks and implemented solutions in the past.
Tailor Your CV for the Temporary Role:Since this is a temporary role, focus on your availability and flexibility in your CV. Highlight any previous short-term roles or projects that demonstrate your ability to adapt quickly and deliver results in a fast-paced environment. This helps employers see you as an easy fit in their team!
A Concise Cover Letter is Key:Keep your cover letter short and focused! Explain why you're interested in the compliance-risk area specifically for this temporary position at Parent TEST TJ Company 1. Mention what you hope to learn and achieve, showing your enthusiasm and motivation to contribute positively during your time there.
How to prepare for a job interview at Parent TEST TJ Company 1
✨Know Your Compliance Basics
Make sure you're clued up on the key compliance and risk regulations pertinent to the industry you're applying to. Understanding frameworks like GDPR or AML will not only impress but also show that you’re ready to hit the ground running in your temporary role at Parent TEST TJ Company 1.
✨Prepare for Scenarios
Expect scenario-based questions that test your problem-solving skills. They might ask how you'd handle a specific compliance issue. Think through real situations you’ve encountered in past roles or study hypothetical cases to showcase your analytical skills and practical judgement during the interview.
✨Highlight Your Adaptability
Since this is a temporary position, emphasise your ability to adapt quickly to new environments and team dynamics. Share examples of how you’ve successfully adjusted to changes in past roles and how this flexibility can benefit Parent TEST TJ Company 1 in the short term.
✨Gather Your Technical Tools
Familiarise yourself with commonly used compliance tools or software, as they might come up in the interview. If you've used tools for risk assessments or compliance tracking, mention those and be ready to discuss how they can streamline processes at Parent TEST TJ Company 1.
