2Nd Line Support Engineer in York
2Nd Line Support Engineer

2Nd Line Support Engineer in York

York Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide 2nd line support and enhance IT infrastructure for a global organisation.
  • Company: Join a leading global organisation with a strong focus on technology.
  • Benefits: Competitive salary, flexible working hours, and opportunities for career advancement.
  • Why this job: Be part of exciting infrastructure projects and make a difference in IT support.
  • Qualifications: Experience in IT support and strong problem-solving skills.
  • Other info: Dynamic work environment with a focus on teamwork and innovation.

The predicted salary is between 28800 - 43200 £ per year.

We are partnering with a global organisation to hire a 2nd Line Infrastructure Engineer to support and enhance their group-wide IT infrastructure. This role focuses on BAU support, technical escalations, and assisting with infrastructure and network projects.

2Nd Line Support Engineer in York employer: Pardoe Wray

As a 2nd Line Support Engineer with our global organisation, you will thrive in a dynamic work culture that prioritises collaboration and innovation. We offer competitive benefits, ongoing professional development opportunities, and a supportive environment that encourages employee growth, making it an ideal place for those seeking meaningful and rewarding employment in the IT sector.
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Contact Detail:

Pardoe Wray Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land 2Nd Line Support Engineer in York

✨Tip Number 1

Get to know the company inside out! Research their IT infrastructure and any recent projects they've undertaken. This will help us tailor our conversations and show that we're genuinely interested in their work.

✨Tip Number 2

Practice your technical skills! Brush up on your knowledge of network protocols and troubleshooting techniques. We want to be ready to tackle any technical questions that come our way during interviews.

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give us insider info about the company culture and possibly even a referral!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep you updated on any new opportunities that pop up.

We think you need these skills to ace 2Nd Line Support Engineer in York

2nd Line Support
Infrastructure Support
Network Projects
Technical Escalations
BAU Support
Problem-Solving Skills
Communication Skills
Team Collaboration
Technical Troubleshooting
Customer Service Orientation

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with 2nd line support and any relevant technical skills. We want to see how you can enhance our IT infrastructure, so don’t hold back on showcasing your achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. We love seeing enthusiasm for supporting and enhancing IT systems, so let your passion come through.

Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled technical escalations in the past. We’re looking for someone who can think on their feet and provide effective solutions, so share those success stories!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at Pardoe Wray

✨Know Your Tech Inside Out

Make sure you brush up on your technical knowledge related to infrastructure and network support. Be prepared to discuss specific technologies you've worked with, as well as any troubleshooting methods you’ve used in past roles.

✨Showcase Your Problem-Solving Skills

During the interview, be ready to share examples of how you've handled technical escalations or resolved complex issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving abilities.

✨Understand the Company’s IT Environment

Do some research on the global organisation's IT infrastructure and any recent projects they’ve undertaken. This will not only show your interest but also help you tailor your responses to align with their needs and challenges.

✨Ask Insightful Questions

Prepare a few thoughtful questions about the role and the team you'll be working with. This demonstrates your enthusiasm for the position and gives you a chance to assess if the company is the right fit for you.

2Nd Line Support Engineer in York
Pardoe Wray
Location: York

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