Healthcare Assistant

We are looking to expand our Nursing Team with the addition of a Healthcare Assistant. The role is offered as a Full Time / Part Time role - with the working week and hours negotiable. We have a patient population of around 12,300 patients and cover a demographically diverse population. The role may require some aspects of visiting patients in their own homes for procedures to be carried out. You would work closely and be supported by our GP Partners, Salaried GPs, Clinical Pharmacist, Practice Nurses, Physician Associate, alongside our Primary Care Network colleagues of Clinical Pharmacists, Social, Health & Wellbeing Practitioners, Occupational Therapist, First Contact Physio and Care Home Teams. We have opportunities for development in areas such as supporting Minor Surgery, Frailty assessments and Spirometry overtime. If you are proactive, innovative, organised and possess the skills essential for this post, then we look forward to hearing from you!

Main duties of the job

Ideally, we would be looking to recruit a Healthcare Assistant with experience of being able to carry out initial health checks, blood tests, blood pressure checks, height & weight alongside health promotion, ECGs, injections alongside support Minor Surgery clinics. Knowledge of the key indicators that General Practice must work towards would also be an advantage but is not essential. It is essential that the successful candidate for this role has experience of venepuncture.

About us

Parcliffe Medical Centre is an innovative and forward-thinking Practice led by our Partnership (4 GPs). In purpose-built premises inside St Annes Health Centre, with a current patient population of around 12,200 patients. Located in the seaside town of St Annes along the Fylde Coast, we are minutes away from the sea front, with direct links to the M55 & M6. We are a friendly, professional, caring team who are passionate about providing safe and effective care to our patient population. Our excellent multi-skilled Clinical Team comprises of 7 GPs (Partner & Salaried), Clinical Pharmacist, Physicians Associate, Practice Nurses, Nursing Associate & Healthcare Assistant. Alongside offering the standard contractual requirements of General Medical Services in Primary Care, we do in addition have enhanced bespoke services to our patients in Minor Surgery, Microsuction and are also one of the Covid Vaccination sites within our Primary Care Network. Parcliffe Medical Centre is a consistently high performer in relation to its contractual obligations including QOF and Quality Contract services.

Job responsibilities

Job Summary

The Healthcare Assistant role will work under direct supervision of the senior nursing team strictly in accordance with specific practice guidelines and protocols. The Healthcare Assistant will assist the practice clinical team in the provision of prescribed programmes of patient care. The Healthcare Assistant will strive to improve standards of care and be involved in identifying practice population needs, supporting the contractual, local and national requirements or specifications as required e.g GMS Contract, QOF, Quality Framework, Enhanced Services.

Key Responsibilities

• New patient health checks
• Chronic disease monitoring
• ECG recording
• Assisting with the care of the housebound / care home population as needed
• Chaperoning Duties
• Vaccine/cold chain storage, monitoring and recording when required
• Administering Injections where signed off and approved to do so e.g Flu, B12, Pneumo
• Surgical equipment and re‑stocking and stock rotation
• Assisting with other Practice clinics e.g Minor Surgery, Vaccination programmes.
• Clearing and restocking consulting rooms when required
• Preparing and maintaining environments and equipment before, during and after patient care intervention including assisting GPs during performance of minor operations
• Assisting in the assessment and surveillance of patients health and wellbeing
• Helping to raise awareness of health and wellbeing and how it can be promoted
• Assisting with the collection and collation of data on needs related to health and wellbeing
• Urinalysis processing of laboratory samples requested by clinical colleagues, and or following protocols for those requiring in-house treatment following testing
• Undertaking specific clinical activities for name patients that have been delegated and taught specifically in relation to that individual

The above is not an exhaustive list of expected duties to be undertaken. Full training and competencies will be given to ensure that the post holder has the appropriate skills to undertake the above. This list can be added to as and where need requires and through consultation at review/appraisal in keeping with service development and changing roles expected of the Healthcare Assistant.

Person Specification

Experience

• Practical experience working as a Phlebotomist / Healthcare Assistant
• Previous experience of dealing with the public / patients both face to face and over the telephone
• Practical experience of computerised recording systems
• Recent experience of Venepuncture
• Blood pressure management
• Understanding of Primary Care Practice, QOF, coding and use of templates
• Administration of injections / vaccinations

Skills, Knowledge and Ability

• Planning and organising
• Performing under pressure
• Effective team worker
• Self-motivated and enthusiastic
• Reliable and punctual
• Willing to learn
• Tidy appearance
• High standards of cleanliness
• Positive and friendly attitude
• Basic IT Skills
• Time management and the ability to work to deadlines / performing under pressure
• Problem solving
• Interpersonal skills
• Car User with access to own vehicle

Qualifications

• Good Standard of Education
• Phlebotomy Certificate of Competency
• NVQ Level 2/3 in Health & Social Care

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Depending on experience Negotiable depending on experience and agreed workplan.