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For Companies At a Glance
- Tasks: Support legal operations and manage commercial agreements in a fast-paced tech environment.
- Company: Join parcelLab, a leading tech company transforming post-purchase experiences for top brands.
- Benefits: Remote-first work, flexible hours, mentorship, and career development opportunities.
- Why this job: Gain real responsibility and exposure to commercial SaaS work while shaping legal operations.
- Qualifications: Law degree and 1-2 years' experience in B2B SaaS or tech environments.
- Other info: Collaborative culture with ambitious growth plans and diverse international team.
The predicted salary is between 36000 - 60000 £ per year.
At parcelLab, we’re reshaping how the world’s leading brands manage the post-purchase experience. Our post-purchase platform helps companies like John Lewis, Chico’s, Yeti, AllSaints, and others transform every touchpoint into moments that drive customer engagement, build loyalty, and create customers for life. As parcelLab scales globally, we’re growing our Legal function and are looking for a Paralegal to join us.
This is a fantastic opportunity for someone early in their legal career who wants real responsibility, exposure to commercial SaaS work, and the chance to help shape legal operations in a fast-growing tech business. You’ll be a key part of keeping deals moving, managing legal operations, and supporting privacy and compliance initiatives as parcelLab scales across the UK, EU and US. You’ll work closely with our Head of Legal and partner day-to-day with Sales, Customer Success, Finance and other key stakeholders.
What you’ll do
- Commercial: Supporting reviews of NDAs, Order Forms, MSAs and DPA under supervision, and helping keep deals moving through the sales cycle.
- GTM Enablement: Working closely with our Sales and Customer Success teams to support contracting and ensure Legal input is timely and practical.
- Customer Documentation: Assisting with legal and privacy questionnaires (RFPs, onboarding and renewals).
- Procurement: Supporting review of supplier and event terms and internal approval workflows.
- Legal Operations: Maintaining our contract repository (Nomio), including renewals, notices and tracking key commercial terms.
- Privacy and Compliance: Supporting day-to-day privacy and compliance activities, including documentation and internal processes.
- AI Governance: Assisting with our AI governance and compliance readiness.
What we’re looking for
- A law degree (LLB or equivalent).
- 1–2 years’ experience in a B2B SaaS, technology or fast-paced commercial environment.
- Experience supporting commercial contracts (NDAs, MSAs, DPAs or similar).
- Familiarity with GDPR and/or US privacy laws, and a strong interest in data protection, privacy or compliance.
- Highly organised, detail-oriented and comfortable juggling priorities.
- Confident working with cross-functional teams in a low-ego, high trust culture.
- Proactive mindset – you enjoy improving processes, not just following them.
This role is ideal for someone looking to build a long-term in-house career in commercial, legal operations or privacy-focused work.
Bonus Points
- Prior experience working in a start-up/scale-up stage technology company.
What we offer
- Remote-first – work from anywhere in the UK, with flexibility built into how we collaborate.
- High exposure to commercial SaaS deals and real responsibility from day one.
- Opportunity to help build and scale a modern, people-first in-house Legal function grounded in ownership, collaboration and trust.
- Close mentorship and development from an experienced in-house legal lead.
- A collaborative, international tech environment with ambitious growth plans.
- Clear scope to grow responsibility as the Legal function scales.
Perks and Benefits:
- Plenty of room for your own ideas, a 30-60-90 day onboarding plan, latest equipment, flexible work location, career development opportunities, mental wellbeing resources, regular company events, and a diverse international team.
parcelLab is an Equal Opportunities Employer. We live the motto always joy, always team, always equality, which means we celebrate diversity and do not accept any form of discrimination or harassment. We believe that diversity enriches our employee experience and allows each of us to deliver the best work possible. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, disability status or other protected characteristic.
Come be part of our growth – contribute your ideas and share in our success as we continue to improve the post-sales customer journey for millions of people every day.
Paralegal employer: parcelLab
Contact Detail:
parcelLab Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Paralegal
✨Tip Number 1
Network like a pro! Reach out to people in the legal field, especially those working in SaaS or tech. Use platforms like LinkedIn to connect and engage with professionals at parcelLab and similar companies.
✨Tip Number 2
Prepare for interviews by understanding the company’s mission and values. Research parcelLab’s post-purchase platform and think about how your skills can contribute to their goals. Show them you’re not just another candidate!
✨Tip Number 3
Practice your pitch! Be ready to explain why you’re passionate about legal operations and how your experience aligns with the role. Keep it concise but impactful – you want to leave a lasting impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the parcelLab team.
We think you need these skills to ace Paralegal
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Paralegal role. Highlight your relevant experience in commercial contracts and any familiarity with GDPR or US privacy laws. We want to see how you fit into our fast-paced tech environment!
Show Off Your Organisational Skills: Since this role involves juggling multiple priorities, it’s a good idea to showcase your organisational skills. Mention any tools or methods you use to stay on top of tasks, especially in a legal context. We love a proactive mindset!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon unless it’s relevant. We appreciate clarity, especially when it comes to legal matters!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at parcelLab
✨Know Your Legal Stuff
Brush up on your knowledge of NDAs, MSAs, and DPAs. Be ready to discuss how these contracts work in a SaaS environment, as well as your understanding of GDPR and US privacy laws. This will show that you're not just familiar with the terms but can also apply them practically.
✨Show Your Organisational Skills
Since this role requires juggling multiple priorities, come prepared with examples of how you've managed tasks effectively in the past. Highlight any tools or methods you use to stay organised, especially in a fast-paced environment.
✨Demonstrate Your Proactive Mindset
Think of instances where you've improved processes or taken initiative in previous roles. Share these stories during the interview to illustrate your proactive approach and how it aligns with parcelLab's culture of ownership and collaboration.
✨Engage with Cross-Functional Teams
Prepare to discuss your experience working with different teams, like Sales or Customer Success. Emphasise your ability to communicate effectively and build relationships across departments, as this is crucial for keeping deals moving and supporting legal operations.
