At a Glance
- Tasks: Own and manage all content for Parcelhero, from blogs to social media.
- Company: Join a leading tech company with a remote-first culture and innovative spirit.
- Benefits: Enjoy competitive salary, generous leave, and regular performance reviews.
- Other info: Collaborative team with excellent career growth opportunities.
- Why this job: Make a real impact in a fast-paced environment while growing your skills.
- Qualifications: 3+ years in content management and strong writing skills required.
The predicted salary is between 50000 - 60000 £ per year.
About Parcelhero Group
Parcelhero Group, founded in 2003, is a leading UK parcel delivery price comparison site, attracting over 5 million visitors annually. As a dynamic and forward-thinking technology company with over 130 remote employees worldwide, we are on a strong growth trajectory. Driven by our commitment to innovative solutions and exceptional customer care, we offer excellent career growth opportunities, particularly as we continue to expand rapidly. We are now launching our new product, Parcelhero Pro, for DTC e-commerce merchants across the UK and the USA. This cutting-edge platform will empower retailers to streamline their shipping and fulfilment operations. Our remote-first culture is collaborative and innovative, where every voice is heard, and we encourage initiative, adaptability, and ownership.
Our Core Values: Committed to Quality | Create Amazing Experiences | Putting People First | Welcome Feedback | Inform, Educate, Innovate | Work Hard, Play Hard
About the Role
This is a broad, execution-heavy content role for a small, fast-moving marketing team. You will own the full content output for Parcelhero Group: website copy, blog, ebooks, social media, and review platform management. You will also be the primary owner and operator of our CMS, Storyblok, responsible for publishing, maintaining, and expanding content across four current websites and a growing portfolio of multi-tenant sites across the UK, USA, Germany, France, and the Netherlands. This is not a single-channel role. You will write, publish, manage, and optimise across every content touchpoint the marketing team owns. You will use Claude as your primary AI writing tool and are expected to use it actively to produce volume and quality that a single person in a lean team needs to deliver.
What You Will Own
- CMS and Website Content Management (Primary Priority)
- Storyblok ownership: Own day-to-day content management in Storyblok across all active Parcelhero Group websites. Publish, update, and maintain page content, components, and landing pages with accuracy and speed.
- Multi-tenant website expansion: As we roll out localised websites for the USA, Germany, France, and the Netherlands, you will be responsible for building out and maintaining content across each locale within the CMS.
- Technical content hygiene: Ensure all published content meets SEO and technical standards.
- CMS governance: Maintain a clean, well-organised CMS environment.
- SEO, GEO, and AEO
- On-page SEO: Own on-page optimisation across all Parcelhero Group websites.
- GEO and AEO: Understand and implement strategies for Generative Engine Optimisation and Answer Engine Optimisation.
- Content performance: Track and report on content performance using GA4 and Search Console.
- Content Creation
- Primary writer: Write and produce all marketing content for the team.
- Blog management: Manage and publish the Parcelhero blog.
- Content editing: Review and edit content produced by other team members.
- Content calendar: Develop and maintain a content calendar.
- Social Media
- Channel ownership: Own and manage all Parcelhero Group organic social media channels.
- Posting cadence: Maintain a consistent, high-frequency posting schedule.
- Community engagement: Monitor and respond to comments, messages, and mentions.
- Review and Reputation Management
- Review platform ownership: Own the strategy and day-to-day management of customer reviews.
- Review generation: Work with Customer Success and Operations to maintain a consistent flow of customer reviews.
- Reputation reporting: Track review scores and sentiment trends.
- Analytics and Collaboration
- Performance tracking: Use GA4, Search Console, and Hootsuite analytics to track content and social performance.
- Cross-functional work: Collaborate with Sales, Customer Success, Product, and the wider marketing team.
- AI-powered working: Use AI tools actively and intelligently across writing, editing, research, and planning.
What We Are Looking For
- Essential
- 3+ years of content management experience in a brand or technology company.
- Hands-on experience with Storyblok or a comparable headless/component-based CMS.
- Proven writing samples covering multiple formats.
- Solid working knowledge of on-page SEO.
- Familiarity with GEO and AEO concepts.
- Experience managing organic social media channels for a brand.
- Confident user of Google Analytics (GA4) and Google Search Console.
- Active AI user.
- Based in the UK. Available to work core hours of 9:00 am to 5:30 pm GMT.
- Desirable
- Experience managing review platforms.
- Experience managing or publishing content across multiple languages.
- Background in e-commerce, logistics, SaaS, or a price comparison or marketplace environment.
- Experience working in a lean, remote-first team.
- Familiarity with Linear or similar project management tools.
Requirements
- Bachelor’s degree in Journalism, English, Communications, Marketing, Business Administration, or a related field, or equivalent demonstrable experience.
- Excellent written English.
- Strong organisational skills.
- Proficiency in Google Workspace and comfort using project management tools.
- Familiarity with Canva for creating social media visuals.
£50,000 - £60,000 a year
Work at Parcelhero: Perks That Pack a Punch!
- Work Location: Fully remote, must be based in the UK.
- Annual Leave: Generous holiday entitlement.
- Bank Holidays: Paid leave on all UK bank holidays as standard.
- Sick Pay: Company sick pay scheme aligned to the statutory minimum.
- Merit Reviews: Regular performance and salary reviews.
- Inclusive Culture: Be yourself and thrive in our casual, collaborative, and ambitious environment.
Parcelhero is an equal-opportunity employer. We value diversity and do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Content Manager (UK remote) employer: ParcelHero
Parcelhero Group is an exceptional employer, offering a fully remote work environment that fosters collaboration and innovation among its diverse team of over 130 employees. With a strong commitment to employee growth, we provide generous annual leave, merit reviews, and a culture that values feedback and inclusivity, making it an ideal place for dynamic individuals seeking meaningful career opportunities in the fast-paced tech industry.
StudySmarter Expert Advice🤫
We think this is how you could land Content Manager (UK remote)
✨Tip Number 1
Get your networking game on! Connect with people in the industry through LinkedIn or relevant online communities. A personal introduction can make all the difference when it comes to landing that interview.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best work, especially if you’ve got experience in content management or writing. This is your chance to shine and demonstrate what you can bring to the table.
✨Tip Number 3
Be proactive! Don’t just wait for job postings; reach out directly to companies you admire, like Parcelhero. Express your interest and share how you can contribute to their goals—this could open doors you didn’t even know existed.
✨Tip Number 4
Prepare for interviews by researching the company and its culture. Understand their values and be ready to discuss how you align with them. This shows you’re not just looking for any job, but you’re genuinely interested in being part of their team.
We think you need these skills to ace Content Manager (UK remote)
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for content management and Parcelhero shine through. We want to see that you’re not just looking for a job, but that you’re genuinely excited about the role and our mission.
Tailor Your Content:Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. Highlight your experience with CMS platforms like Storyblok and your knowledge of SEO – we love seeing how you fit into our team!
Be Clear and Concise:Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary to break down your achievements and skills – it makes it easier for us to see what you bring to the table.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our remote-first culture right from the start.
How to prepare for a job interview at ParcelHero
✨Know Your CMS Inside Out
Since you'll be owning the content management in Storyblok, make sure you’re familiar with its features and functionalities. Brush up on how to publish, update, and maintain content efficiently. Being able to demonstrate your knowledge of CMS during the interview will show that you're ready to hit the ground running.
✨Showcase Your Writing Skills
Prepare a portfolio that highlights your best writing samples across various formats like blog posts, website copy, and social media content. Make sure to include examples that reflect both B2C and B2B writing. This will not only showcase your versatility but also your understanding of different audience needs.
✨Understand SEO and Content Performance
Brush up on your on-page SEO knowledge, including meta titles, descriptions, and internal linking. Be ready to discuss how you’ve used analytics tools like Google Analytics and Search Console to track content performance and inform your content strategy. This shows you can connect content directly to business outcomes.
✨Be Ready to Discuss AI Tools
Since the role involves using AI tools like Claude for writing and editing, come prepared to discuss your experience with AI in your workflow. Share specific examples of how you've leveraged AI to enhance your content creation process. This will demonstrate your adaptability and forward-thinking approach.
