Job Board

Companies

Parcelforce Worldwide

Operations Manager

Middleton Full-Time No home office possible

Join to apply for the Operations Manager role at Parcelforce Worldwide

Job reference number 326319

Operations Manager

£56,412 per annum, on-target bonus of 15%, £3,000 car allowance

25 days annual leave plus bank holidays, pension scheme and health & dental care options.

Full time, Permanent

PFW Manchester Local Depot, Stakehill Industrial Estate, Manchester, M24 2YX

Whatever the challenge, Parcelforce delivers. Together, we’re moving packages around the world, keeping promises and people connected.

We’re on the lookout for an experienced Operations Manager to head up a team of 5 shift managers and 120 frontline staff plus self employed drivers at our Manchester Depot. It’s a pretty big role: with an average of 100 delivery and collection routes running daily, you’ll be critical to securing the success of one of our larger operations.

About The Role

As our Operations Manager, the most senior manager role within the depot, you’ll oversee the collection and delivery of up to 10,000 – 13,000 parcels per day. It\’ll be up to you to ensure everything runs smoothly – leading on and coordinating manpower and resource you’ll review all key measurement outputs and identify trends in unit performance, ensuring your teams are focused on process and customer improvement at all times. By providing your frontlline managers with the coaching and mentoring they need to inspire their teams, you’ll not only maximise operational performance; you’ll ensure we never stop delivering to the highest levels of customer service.

Attendance pattern: 41 hours per week, Monday to Friday, day shift. A degree of flexibility is required to meet operational demands.

About you:

We are looking for a people focused, hands on, visible leader with the following skills and experience:

Leading and developing a team of mangers to improve performance and guide through periods of change
Ability to build strong relationships with your team, unions and key stakeholders
Excellent visible leadership and communication skills demonstrated in an operational environment
Ideally with a background in express parcels and some experience working in a unionised environment.
Analytical skills – ability to interpret detailed management information
CPC qualification would be advantageous
Ability to negotiate contracts with self employed owner drivers

Closing date: Tuesday 2nd September

Assessments: w/c 15th and 22nd September

About Us

Parcelforce Worldwide provides express parcel delivery across the UK. We employ over 6,000 people and operate across a network of 54 depots throughout the UK. Our intelligent use of technology helps ensure we stay one-step ahead, and everyone that works for us has the responsibility to create a smooth and efficient service. We are always thinking ahead, and we’re always looking for friendly and committed people to join our diverse and supportive team.

Are you a LinkedIn user? Search for ‘Parcelforce’ and follow us for all of our live vacancies and latest updates.

Trust is the foundation of Parcelforce. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we’ll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people.

Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.

We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.

#PFW

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Management and Manufacturing
Industries

Freight and Package Transportation

Referrals increase your chances of interviewing at Parcelforce Worldwide by 2x

Get notified about new Operations Manager jobs in Middleton, England, United Kingdom.

Global Fan Experience – Operations Manager

Manchester, England, United Kingdom 1 week ago

Manchester Area, United Kingdom 1 week ago

Manchester Area, United Kingdom 3 weeks ago

Manchester, England, United Kingdom 3 days ago

Facilities Manager – Manchester City Centre

Greater Manchester, England, United Kingdom 4 hours ago

Greater Manchester, England, United Kingdom 1 month ago

Manchester, England, United Kingdom 1 month ago

Manchester, England, United Kingdom 2 months ago

Manchester, England, United Kingdom 1 week ago

Real Time Operations Manager – Logistics

Salford, England, United Kingdom 2 weeks ago

Manchester, England, United Kingdom 2 weeks ago

Warrington, England, United Kingdom 2 weeks ago

Warrington, England, United Kingdom 4 days ago

Manchester, England, United Kingdom 1 week ago

Lancashire, England, United Kingdom 1 week ago

Senior Operations Manager – New Partner Experience (SMB Hub)

Manchester, England, United Kingdom 3 weeks ago

Bolton, England, United Kingdom 1 month ago

Stockport, England, United Kingdom 1 week ago

Manchester Area, United Kingdom 1 week ago

Greater Manchester, England, United Kingdom 2 weeks ago

Northwich, England, United Kingdom 3 weeks ago

Widnes, England, United Kingdom 1 month ago