At a Glance
- Tasks: Organise and deliver parcels while providing excellent customer service.
- Company: Join Parcelforce Worldwide, a leading express parcel delivery company.
- Benefits: Competitive salary, driving allowance, paid overtime, and great holiday perks.
- Other info: Inclusive recruitment process with support for all applicants.
- Why this job: Be part of a growing team that delivers pride and purpose every day.
- Qualifications: Full UK driving licence and ability to lift parcels up to 30kg.
The predicted salary is between 24268 - 26758 £ per year.
Job ref: 336002
Contract Type: Fixed Term
Working hours: 38 Full time hours per week with opportunity for overtime. Typical attendance is Monday, Wednesday, Thursday, Friday, Saturday 07:30 - 17:00.
Location: Parcelforce Worldwide Birmingham Depot, Holford Industrial Estate B6 7BB
Starting salary: £24,268 (£12.23 p/h)
After 6 months: £26,758 (£13.49 p/h)
Plus: £824 annual allowance (pro rata)
Total package: up to £30,000 per year, including excellent benefits (based on a 38-hour week + overtime)
Join Parcelforce Worldwide as a Collection & Delivery Driver. At Parcelforce Worldwide, it’s not just what we do, it’s how we do it that matters. You’ll be part of a dedicated team, supporting a growing business and exceeding customer expectations every day.
What you’ll do:
- Organise parcels and plan your route
- Carry out vehicle safety checks
- Collect and deliver parcels to households and businesses – from birthday presents to vital business information – providing excellent customer service with every delivery
What’s in it for you:
- Weekly driving allowance (£25.95) and bonus (up to £16)
- Paid overtime available and weekend premiums (an extra £4.26 hourly on Saturday & £6.38 hourly on Sunday, applied to contracted hours worked on a Saturday after 06:00 and Sunday between 00:01 – 23:59)
- Excellent company pension
- 4.5 weeks holiday allowance, increasing with service, plus option to buy extra days
- Medical cover (including eye and dental care)
- Free uniform and exclusive staff discounts
- Real career development opportunities
Who we’re looking for:
- A full manual UK driving licence (Cat B up to 3.5 tonnes) – registered to your current address, with no more than 6 penalty points
- Ability to lift and carry parcels up to 30kg
- Friendly, reliable, and customer-focused
- Comfortable working independently and happy to support your team
- Looking for a stable career in an ambitious and growing company.
About Us
Parcelforce Worldwide is one of the UK’s leading express parcel delivery companies. As part of Royal Mail Group, we operate from 54 depots with over 5,500 dedicated team members. We combine smart tech with great people to deliver a smooth, efficient service. Join the team that delivers more than parcels – we deliver pride, purpose, and great service.
Interested? Complete our short online application today.
Trust is the foundation of Parcelforce. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we’ll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people.
Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.
We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.
Parcelforce Collection in Birmingham employer: Parcelforce Worldwide
Contact Detail:
Parcelforce Worldwide Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parcelforce Collection in Birmingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Parcelforce Worldwide. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about the key skills they’re looking for, like customer service and reliability. Prepare some examples from your past experiences that highlight these qualities. We want you to feel confident when discussing your strengths!
✨Tip Number 3
Dress the part! Even though it’s a driving role, first impressions matter. Wear something smart-casual for your interview to show you take this opportunity seriously. It’ll help you feel more confident too!
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, you’ll find all the info you need about the role and the perks of working with us. Don’t miss out on this chance to join a fantastic team!
We think you need these skills to ace Parcelforce Collection in Birmingham
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our team.
Tailor Your Application: Make sure to read the job description carefully and highlight your relevant experience. We’re looking for someone who fits the role, so connect your skills to what we need at Parcelforce!
Keep It Clear and Concise: While we love a good story, keep your application straightforward. Use clear language and get to the point – we appreciate brevity and clarity in your responses.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super quick and user-friendly!
How to prepare for a job interview at Parcelforce Worldwide
✨Know Your Route
Familiarise yourself with the area around the Birmingham Depot. Being able to discuss your route planning and how you would efficiently organise parcel collections and deliveries will show that you're proactive and ready for the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Parcelforce values friendly and reliable team members, so be ready to share stories that highlight your ability to handle customer interactions positively.
✨Demonstrate Safety Awareness
Since vehicle safety checks are part of the job, think about how you ensure safety in your driving. Be prepared to discuss any relevant experience you have with vehicle maintenance or safety protocols to reassure them of your reliability.
✨Emphasise Team Spirit
While the role involves working independently, being a team player is crucial. Share examples of how you've supported your colleagues in the past, as this will align with Parcelforce's commitment to teamwork and collaboration.