At a Glance
- Tasks: Manage payroll and pensions, ensuring accuracy and timely responses to employee queries.
- Company: Join Caroola, a leader in tax and accountancy services for freelancers and small businesses.
- Benefits: Enjoy 25 days annual leave, uncapped earnings, private medical insurance, and a supportive work environment.
- Other info: Hybrid working model with a focus on mental health support and career growth.
- Why this job: Make a real difference in the lives of contractors while developing your skills in a dynamic role.
- Qualifications: Accuracy, analytical skills, and proficiency in Microsoft Office; Level 3 payroll qualification is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Location - Warrington - WA1 - Hybrid Role 2 days office based
Who are we? At Caroola, we bring together top brands in tax, umbrella, and accountancy services—built for small businesses and the UK’s growing freelance and contractor community. This position will be focussing on our payroll provider brand – Parasol. Parasol is one of the UK’s leading umbrella employment providers, supporting thousands of contractors and freelancers across a wide range of industries. Acting as the contractor’s employer, Parasol handles all payroll, tax, and compliance requirements — ensuring smooth, compliant payments and access to full employment rights and benefits.
Role Overview: Reporting to the Payroll Manager, the Payroll and Pension Coordinator will be responsible for ensuring that the payroll and pension associated administration and employee enquiries are dealt with in a timely and accurate manner.
Key Responsibilities:
- Processing new starters and leavers
- Producing forms for external third parties including but not limited to statements of account
- Supporting the production and process of daily payroll transactions
- Filing and general office housekeeping/administrative duties for the payroll department
- To ensure all email and telephone enquiries are completed within agreed first time resolution and service level agreement targets
- Dealing with all aspects of Statutory Payments and Deductions
- Advising Employees on PAYE and NIC matters
- Resolve PAYE queries with HMRC
- Action pension set ups and contribution amendment requests
- Auto-enrolment pension administration
Person Specification:
- High level of accuracy
- Good analytical skills
- Proficient in Microsoft Office (i.e. Word, Excel, Power-point) & Microsoft Outlook
- Level 3 payroll administrator qualification would be desirable
Benefits Package:
- Annual Leave - Enjoy 25 days off plus Bank Holidays to reach a maximum of 29.
- UNCAPPED Earnings
- Bupa Private Medical Insurance
- Cycle to work scheme
- Company Pension
- Caroola supports the mental health of its people. Our dedicated team of qualified Mental Health First Aiders provide materials and support in areas such as mental health, mindfulness and personal health.
- Employee Assistance Programme - We provide 24/7 365 days a year counselling and support through our Employee Assistance Programme.
Payroll and Pensions Co-ordinator employer: Parasol
Contact Detail:
Parasol Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payroll and Pensions Co-ordinator
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Payroll and Pensions Coordinator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research common questions for payroll roles and practice your answers. We recommend using the STAR method (Situation, Task, Action, Result) to structure your responses. It’ll help you shine when discussing your experience!
✨Tip Number 3
Show off your skills! Bring along examples of your work or projects that highlight your accuracy and analytical skills. This is especially important for a role like Payroll and Pensions Coordinator where attention to detail is key.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way!
We think you need these skills to ace Payroll and Pensions Co-ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Payroll and Pensions Coordinator role. Highlight your relevant experience and skills, especially those related to payroll processing and compliance. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our needs at Parasol. Keep it concise but engaging—show us your personality!
Showcase Your Skills: Don’t forget to highlight your analytical skills and proficiency in Microsoft Office. If you have a Level 3 payroll administrator qualification, make sure it’s front and centre. We love seeing candidates who are ready to hit the ground running!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at Parasol
✨Know Your Numbers
As a Payroll and Pensions Coordinator, you'll be dealing with figures all day. Brush up on your knowledge of PAYE, NIC, and pension contributions before the interview. Being able to discuss these topics confidently will show that you’re serious about the role.
✨Familiarise Yourself with Compliance
Understanding compliance is key in this position. Make sure you know the basics of payroll compliance and statutory payments. This will not only help you answer questions but also demonstrate your commitment to accuracy and adherence to regulations.
✨Show Off Your Tech Skills
Since proficiency in Microsoft Office is essential, be prepared to discuss your experience with Excel, Word, and Outlook. Maybe even mention any specific functions or tools you’ve used that could be relevant to payroll processing. This will highlight your readiness for the role.
✨Prepare Questions About the Role
Interviews are a two-way street! Prepare thoughtful questions about the payroll processes at Parasol and how they handle employee enquiries. This shows your interest in the company and helps you gauge if it’s the right fit for you.