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For Companies At a Glance
- Tasks: Manage payroll and pensions, ensuring smooth operations and timely responses to employee queries.
- Company: Join Caroola, a leader in tax and accountancy services for freelancers and small businesses.
- Benefits: Enjoy 25 days annual leave, private medical insurance, gym membership, and uncapped earnings.
- Other info: Hybrid role with a dynamic work environment and opportunities for personal development.
- Why this job: Be part of a supportive team that values mental health and offers career growth.
- Qualifications: Good IT skills, accuracy, effective communication, and Level 3 payroll qualification preferred.
The predicted salary is between 25000 - 28000 £ per year.
Salary: £25,000 - £28,000 pa
Location: Warrington - WA1 - Hybrid Role (2 days office based)
Who are we?
At Caroola, we bring together top brands in tax, umbrella, and accountancy services—built for small businesses and the UK’s growing freelance and contractor community. This position will be focusing on our payroll provider brand – Parasol. Parasol is one of the UK’s leading umbrella employment providers, supporting thousands of contractors and freelancers across a wide range of industries. Acting as the contractor’s employer, Parasol handles all payroll, tax, and compliance requirements — ensuring smooth, compliant payments and access to full employment rights and benefits.
Role Overview:
Reporting to the Payroll Manager, the Payroll and Pension Coordinator will be responsible for ensuring that the payroll and pension associated administration and employee enquiries are dealt with in a timely and accurate manner.
Key Responsibilities:
- Processing new starters and leavers
- Producing forms for external third parties including but not limited to statements of account
- Supporting the production and process of daily payroll transactions
- Filing and general office housekeeping/administrative duties for the payroll department
- Ensuring all email and telephone enquiries are completed within agreed first time resolution and service level agreement targets
- Dealing with all aspects of Statutory Payments and Deductions
- Advising Employees on PAYE and NIC matters
- Resolving PAYE queries with HMRC
- Actioning HMRC coding notices
- Actioning pension set ups and contribution amendment requests
- Auto-enrolment pension administration
Person Specification:
- Demonstrate good IT skills
- High level of accuracy
- Effective communicator
- Good analytical skills
- Proficient in Microsoft Office (i.e. Word, Excel, PowerPoint) & Microsoft Outlook
- Level 3 payroll administrator qualification would be desirable
Benefits Package:
- Annual Leave - Enjoy 25 days off plus Bank Holidays to reach a maximum of 29.
- UNCAPPED Earnings
- Bupa Private Medical Insurance
- Cycle to work scheme
- Company Pension
- Caroola supports the mental health of its people. Our dedicated team of qualified Mental Health First Aiders provide materials and support in areas such as mental health, mindfulness and personal health.
- Employee Assistance Programme - We provide 24/7 365 days a year counselling and support through our Employee Assistance Programme
- Gym Membership
- Onsi - Salary Advance Scheme
- My Savings Pal - Earn cashback
Payroll and Pensions Co-ordinator in Liverpool employer: Parasol
Contact Detail:
Parasol Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payroll and Pensions Co-ordinator in Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in the payroll and pensions field on LinkedIn or at industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions related to payroll and pensions. Practise your answers, focusing on your accuracy and communication skills—these are key in this role!
✨Tip Number 3
Showcase your IT skills! Be ready to discuss how you've used Microsoft Office tools in previous roles. Maybe even bring examples of reports or spreadsheets you've created to demonstrate your proficiency.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining our team at Caroola and Parasol.
We think you need these skills to ace Payroll and Pensions Co-ordinator in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Payroll and Pensions Coordinator role. Highlight relevant experience, especially in payroll processing and employee enquiries, to show us you’re the right fit for our team.
Craft a Compelling Cover Letter: Your cover letter should tell us why you want to work with Caroola and how your skills align with the job. Be genuine and let your personality shine through—this is your chance to make a great first impression!
Showcase Your IT Skills: Since we value good IT skills, make sure to mention your proficiency in Microsoft Office and any other relevant software. If you have experience with payroll systems, don’t forget to include that too!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Parasol
✨Know Your Payroll Basics
Make sure you brush up on your payroll knowledge before the interview. Understand key terms like PAYE, NIC, and statutory payments. This will show that you're not just interested in the role but also have a solid grasp of what it entails.
✨Show Off Your IT Skills
Since the job requires good IT skills, be prepared to discuss your experience with Microsoft Office, especially Excel. Maybe even mention any specific functions or tools you've used that could be relevant to payroll processing.
✨Communicate Clearly
Effective communication is key in this role. Practice explaining complex payroll concepts in simple terms. You might be asked how you would handle employee queries, so think about examples where you've successfully resolved issues in the past.
✨Demonstrate Attention to Detail
Accuracy is crucial in payroll. Bring examples of how you've ensured precision in your previous roles. Whether it's double-checking figures or maintaining organised records, showing that you value detail will set you apart.